Hotel Manager – Limited Service Property

JRoss Recruiters; Nanaimo; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading hotel management firm is seeking a Hotel Operations Manager in Nanaimo, Canada. This role involves overseeing daily operations, managing staff performance, and ensuring a high standard of guest service. The ideal candidate will have proven leadership experience in hotel operations and strong financial acumen. Benefits include competitive salary, performance-based incentives, and the opportunity to live in a beautiful location.

Benefits

Competitive salary

Performance-based incentives

Benefits package

Opportunity to live in Nanaimo

Qualifications

• Proven leadership experience in hotel operations, ideally in a limited-service environment.
• Strong business and financial acumen with a track record of meeting revenue targets.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Oversee all aspects of daily operations in the hotel.
• Ensure high standards of guest service and resolve issues promptly.
• Manage budgets and optimize revenues through effective planning.
• Lead recruitment and performance management of staff.
• Monitor property condition and coordinate maintenance as needed.

Skills

Leadership in hotel operations

Business and financial acumen

Interpersonal and communication skills

Hands-on guest satisfaction approach

Proficiency with hotel management systems

Tools

Hotel management systems

Microsoft Office Suite

Job description

Oversee all aspects of daily operations, including front desk, housekeeping, maintenance, and food service.

Maintain high standards of guest service, ensuring prompt resolution of issues and consistent delivery of a positive guest experience.

Manage budgets, control costs, and optimize revenues through strategic planning and effective operational management.

Lead recruitment, training, scheduling, and performance management of staff.

Ensure compliance with safety, health, and operational standards.

Monitor property condition and coordinate maintenance and capital improvements as required.

Prepare and present regular operational and financial reports to ownership.

Requirements

Proven leadership experience in hotel operations, ideally in a limited-service environment.

Strong business and financial acumen with a track record of meeting revenue and expense targets.

Excellent interpersonal and communication skills, with the ability to motivate and manage diverse teams.

Hands-on approach with a focus on guest satisfaction and operational efficiency.

Proficiency with hotel management systems and Microsoft Office Suite.

Ability to work flexible hours, including weekends and holidays, as needed.

Corporate Culture

Competitive salary commensurate with experience

Performance-based incentives

Benefits package

Opportunity to live and work in Nanaimo, a gateway to Vancouver Island’s natural beauty and outdoor lifestyle

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Cover Letter please attach cover letter in MS-Word format More information

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