Hotel Front Desk & Operations Manager

Quality Inn; Oakville; On-site; CAD 30,000 - 40,000; Full time

Job summary

A hospitality establishment located in Oakville, Ontario, is seeking a dedicated individual responsible for developing and implementing operational policies, recruiting staff, and ensuring excellent customer service. The role requires prior experience of up to 7 months, effective communication skills in English, and the ability to manage multiple responsibilities. Work must be done on-site, as there is no option for remote work.

Qualifications

• Effective communication skills in English.
• Ability to manage multiple tasks and prioritize.
• Experience in customer service and conflict resolution.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Recruit and hire staff.
• Negotiate with clients for the use of facilities.
• Prepare budgets and monitor revenues and expenses.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Participate in promotional activities.

Education

Secondary (high) school graduation certificate

Job description

A hospitality establishment located in Oakville, Ontario, is seeking a dedicated individual responsible for developing and implementing operational policies, recruiting staff, and ensuring excellent customer service. The role requires prior experience of up to 7 months, effective communication skills in English, and the ability to manage multiple responsibilities. Work must be done on-site, as there is no option for remote work.