hotel clerk supervisor

Government of Canada; Sainte-Anne-des-Monts; On-site; CAD 45,000 - 60,000; Full time

Job summary

A government organization located in Sainte-Anne-des-Monts, Canada, is seeking a qualified individual to coordinate various activities and manage a team. The successful candidate must possess a bachelor's degree, be bilingual, and have at least three years of relevant experience. Responsibilities include establishing schedules, preparing reports, and ensuring high-quality service under pressure. On-site housing options and team-building opportunities are available as benefits.

Benefits

On-site housing options

Team building opportunities

Parking available

Qualifications

• 3 years to less than 5 years of experience.
• Tour Director Certification is required.

Responsibilities

• Co-ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Perform same duties as workers supervised.
• Prepare and submit reports.
• Resolve work problems and provide technical advice.

Skills

Bilingual

Attention to detail

Client focus

Team player

Excellent oral communication

Excellent written communication

Education

Bachelor's degree

Tools

MS Outlook

Job description

Overview Languages

Bilingual

Education

• Bachelor's degree

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Assist clients/guests with special needs
• Co-ordinate, assign and review work
• Hire and train staff in job duties, safety procedures and company policies
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Supervision

• 5-10 people

Credentials Certificates, licences, memberships, and courses

• Tour Director Certification

Experience and specialization Computer and technology knowledge

• MS Outlook

Additional information Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Standing for extended periods
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Initiative
• Interpersonal awareness
• Judgement
• Organized
• Team player

Benefits Other benefits

• On-site housing options
• Other benefits
• Team building opportunities
• Parking available