Holiday Seasonal Sales Associate

Under Armour, Inc; Richmond; On-site; Part time

Job summary

A leading sports apparel brand is seeking a Seasonal Part-Time Sales Teammate in Richmond, BC. You will enhance the customer shopping experience while achieving store goals. Responsibilities include providing exceptional service, maintaining store presentation, and assisting with stock. Ideal candidates should enjoy challenges and work well in a team. Competitive hourly pay of $18.00-$20.25 based on experience.

Benefits

Opportunities for regular roles

Participation in special contests for prizes

High-energy inclusive environment

Qualifications

• Previous work experience in a customer-facing role is preferred.
• Ability to work a flexible schedule.
• Comfortable with technology.

Responsibilities

• Provide exceptional customer service and meet sales targets.
• Maintain store cleanliness and presentation.
• Assist in stock management and store operations.

Skills

Customer service

Team collaboration

Basic numeracy and literacy

Proficiency in technology

Education

At least 16 years old

Job description

Our values and mission support the role, focusing on delivering an exceptional customer experience and achieving store goals.

Job Highlights

$18.00-$20.25 per hour!

This seasonal part-time role has big-time impact! Our Seasonal Part-Time Sales Teammates are major players for our brand during our busiest seasons. This role is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Teammate maximizes sales by delivering efficient, friendly, and knowledgeable service and ensuring the store is neat, clean, and well-presented at all times. We hire people who love challenges, who make things happen, and who are passionate about what they do. If you’re looking for opportunities to earn money and stay busy during your summer or holiday break, we’re looking for you!

We count on our Teammates to:

• Offer great customer service, from a sincere greeting to an efficient check out
• Bring out the best in each customer by suggesting the right apparel and footwear
• Share what they know—and love—about our products
• Stock, straighten and clean the store
• Work both front and back of store as needed

To be considered for this role, you must meet these minimum requirements:

• At least 16 years old (or 18 years old in CA)
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices)
• Ability to perform essential functions of the role

You’ll be considered a top candidate if you also have:

• Previous work experience (preferred, not required), particularly in a customer-facing role

Perks our Seasonal Under Armour Teammates receive:

• Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes
• High-energy and inclusive environment, working alongside people who aren’t afraid of a challenge and appreciate the power of a team
• Priority consideration to return for future seasonal hiring periods
• Opportunities for regular part-time and full-time roles

The Sales Associate contributes to store sales and KPI targets by modeling brand values to provide Athletes a unique experience when visiting Under Armour. This role reports to the Store Manager and is responsible for execution of routine duties to support store operations. The Sales Associate will assume the Stock Specialist responsibilities in their absence.

Your Impact

• Provide direct sales assistance to Athletes to meet sales KPI targets set by the Retail Store Manager
• Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience
• Model the UA service culture and customer expectations
• When assisting athletes communicate brand messages according to UA Service Model
• Incorporate product knowledge into selling process by participating in training

Retail Operations

• Maintain standards covering merchandise and floor sets
• Comply with UA policies and procedures
• Complete the operational and cash processes (manual or system) in line with training
• Adhere to Under Armour’s dress code and attendance policies
• Fulfill the working hours as scheduled to Under Armour’s attendance policy
• Collaborates with teammates to achieve store goals
• Accountable for self-development, while seizing growth opportunities to increase performance

Qualifications

• Basic numeracy, literacy, listening, and communication skills
• Fluency in local language
• Proficient in use of computers and other technology
• Demonstrated collaborative skills and ability to work well within a team
• Demonstrated ability to work in a fast-paced and deadline-oriented environment

Requirements

• 0-3 months working in a sports/apparael & footwear retail environment
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends

Physical Requirements

• Ability to handle or relocate products up to 25 lbs/12kgs
• Able to move about for extended periods of time with short breaks to handle products
• Ability to freely access all areas of the store; including the selling floor, stock and register area
• Reasonable accommodations may be made to assist in performing the essential responsibilities

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [e-mail].