High-Risk Intimate Partner Violence Case Manager Pathways to Change - Offender Response Program

Pillar Nonprofit Network; London; On-site; CAD 70,000 - 75,000; Full time

Job summary

A nonprofit organization in Canada seeks a High-Risk Intimate Partner Violence Case Manager to provide rapid, in-person support for at-risk offenders in London and St. Thomas. The role requires at least 5 years of experience in trauma-informed environments, strong communication skills, and the ability to collaborate effectively with community and justice systems. This full-time contract position offers a salary of $70,000 to $75,000 along with 100% employer-paid health benefits and a flexible work schedule.

Benefits

100% Employer paid health & dental care

Paid vacation & sick time

Qualifications

• 5+ years experience in creating supportive environments for IPV offenders.
• Experience in facilitating multi-sectoral needs assessments.
• Knowledge of the criminal justice system and community services.

Responsibilities

• Provide emergency individual support within 24-48 hours.
• Facilitate intake and assessment for referrals.
• Support IPV offender engagement with community services.
• Provide aftercare support post-criminal matter.
• Maintain records and files related to program participation.

Skills

Understanding of intimate partner violence (IPV)

Strong communication skills

Experience in crisis support

Ability to assess dynamic risk

Knowledge of community resources

Collaborative working with multidisciplinary teams

Education

Relevant education or lived experience in social services

Job description

High-Risk Intimate Partner Violence Case Manager

Pathways to Change - Offender Response Program

About Changing Ways:

Changing Ways challenges the roots of gender-based violence through prevention, education, collective action, and building hope. We provide interventions and support that disrupt violence and destructive thoughts and behaviours that cause harm in intimate relationships, with a strong focus on supporting survivors and victims as an embedded part of our programming within the communities of London-Middlesex, St. Thomas-Elgin, and Chatham-Kent.

Position Overview:

TheHigh-Risk Intimate Partner Violence Case Managerwill be embedded with in the communities ofSt. Thomas and Elgin Countyproviding in-person, rapid, intensive, and holistic wrap around supports that address intersecting high-risk factors that lead to intimate partner violence/femicide. In partnership with police services, justice system, and other IPV community partners the case manager will be experienced in developing trusting and respectful relationships with at‑risk IPV offenders utilizing a trauma‑violence informed approach, assessing and safety planning for dynamic risk factors, and supporting connection & engagement with community resources that promote safety, harm reduction, and personal goal development.

Key Responsibilities:

Rapid In-person Response

for at‑risk IPV offenders referred by police services, justice system, or other community collaterals.

Intensive Case Management

for at‑risk IPV offenders related to preventing harm/femicide in an intimate relationship. Partner Assault

Response Group Facilitation

delivery of a psychoeducational 12 session group, based on a trauma‑violence informed approach, balancing empathy and accountability, supporting at‑risk offenders to identify and understand beliefs, attitudes, and behaviours that cause risk in their intimate relationships.

Core Competencies

• Deep understanding of intimate partner violence (IPV) from a gendered perspective, including coercive control dynamics, and the complexities of victimization and perpetration.
• 5 years experiencein creating safe, trauma‑violence informed, supportive environments for IPV offenders utilizing a holistic approach to build engagement and promote accountability.
• Specialized knowledge of the challenges with intimate partner violence offending behaviours and attitudes, and the safety risks posed to victims and survivors of IPV.
• Strong knowledge and experience collaborating with the criminal justice system and understanding of community and criminal justice services in their area.
• Experience facilitating multi-sectoral needs assessments and making needs-based, strengths-based, and trauma-informed connections to supports, services, and programming tailored to justice-involved young adults.
• Lived or learned experience working with IPV offenders and justice system.
• Awareness and sensitivity to intersecting oppressions impacting diverse client demographics, and commitment to addressing intersecting oppressions and allyship to the 2SLGBTQIA+ community.
• Demonstrated ability in dynamic risk assessment, safety planning, crisis support, individual counselling, and system navigation.
• Capability to provide compassionate support while maintaining professional boundaries.
• Experience in collaborating with multidisciplinary teams and external partners for holistic client care.
• Excellent communication and relationship building skills with both internal and external stakeholders.
• Excellent self-care practices, professionalism, and ethical accountability; including participating in regular clinical supervision.
• Strong leadership, critical thinking, and communication skills.

Responsibilities:

• Attend on-site work location, Monday to Friday, to support incoming referrals and ongoing case management appointments.
• Accompany police calls when requested and safe to do so.
• Provide emergency, individual support within 24-48 hours of referral to address immediate safety needs related to prevention of intimate partner violence/femicide, and life stabilization of IPV offenders to support their health and wellbeing (e.g., income support, shelter, food, and transportation).
• Facilitate an intake and assessment for each referral, identifying needs and strengths, which forms the basis of developing connections to multi-sectoral, community-based, supports, services, and programming.
• Connect IPV offender to community-based services and support based on an intake and assessment process, with input from referral source.
• Support IPV offender engagement with community-based services, supports, and programming through the steps including, but not limited to, making referrals based on the intake and assessment, support court appearances, booking appointments, providing appointment reminders, and following up with the applicable service providers.
• Provide progress updates on the IPV offender engagement with community-based services and supports for efficient and timely disposition of court matters, as applicable.
• Provide aftercare support to IPV offenders after the disposition of their criminal matter.
• Build and enhance relationships among community-based agencies to maintain and update a programming directory of services and support to facilitate connections for IPV offenders.
• Provide administrative support, including maintaining all records and files relating to program participation, safety plans, community referrals, and all other data that may be required.
• Must have reliable transportation.
• Must reside within the community of St. Thomas-Elgin or London-Middlesex.
• Position Classification:Full-time contract (24 months)
• Work Location: In person - St. Thomas, ON and London, ON
• Start Date:immediate, or as soon as possible
• Salary:$70,000 to $75,000 (dependent on experience)
• Benefits:100% Employer paid extended health & dental care, paid vacation & sick time
• Hours:35 paid hours per week, flexible schedule (daytime and evening hours)

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