Hearing Care Customer Experience & Billing Specialist

Sonova; Guelph; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading hearing care provider in Guelph is seeking a customer-focused individual to join their team. In this role, you will provide exceptional customer service, manage appointments, and work with insurance for billing. The position offers a starting wage of $20 per hour, a health benefits package, and opportunities for growth and development. If you have a passion for helping others and a positive attitude, apply today!

Benefits

20 dollars per hour starting wage

Extended Health Benefits Package

3 weeks vacation

6 days of personal time

Additional days off including Birthday

Eligible for Monthly Bonus

Education sponsorship opportunities

Qualifications

• Experience in customer service or willingness to learn.
• Ability to handle account reconciliations.
• Passion for helping others.

Responsibilities

• Provide exceptional customer service in person and over the phone.
• Schedule appointments and manage client accounts.
• Work with insurance companies for billing.

Skills

Strong communication skills

Customer service skills

Ability to work with accounts receivable

Can-Do attitude

Willingness to learn

Job description

A leading hearing care provider in Guelph is seeking a customer-focused individual to join their team. In this role, you will provide exceptional customer service, manage appointments, and work with insurance for billing. The position offers a starting wage of $20 per hour, a health benefits package, and opportunities for growth and development. If you have a passion for helping others and a positive attitude, apply today!