Healthcare Security Officer

Paladin Security Group Ltd; Sydney; On-site; CAD 30,000 - 60,000; Full time

Job summary

A security services provider is seeking a Full-Time Security Guard for the Cape Breton Regional Hospital in Sydney, Nova Scotia. The role involves safeguarding the facility, monitoring surveillance systems, responding to emergencies, and providing customer service. A High School Diploma and relevant certifications are required. Competitive pay at $20.50/hour along with medical and dental insurance benefits is offered.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Ability to obtain Security License for Nova Scotia.
• Valid Standard First Aid & CPR - Level C certification.
• Fluency in English (oral and written) is required.
• Previous experience in security or law enforcement preferred.
• Must provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB).

Responsibilities

• Conduct regular rounds of hospital premises to ensure safety.
• Operate security cameras and report suspicious activity.
• Monitor and control entry points to restricted areas.
• Respond quickly to emergencies and assist staff.
• Greet and assist visitors and patients.
• De-escalate conflicts and handle interactions professionally.
• Document daily activities and incidents accurately.
• Coordinate security efforts with hospital staff and law enforcement.
• Enforce hospital policies regarding visitors and patients.

Skills

Security protocols

Customer service

Emergency response

Conflict resolution

Surveillance monitoring

Education

High School Diploma/GED

Tools

Surveillance cameras

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Site Description

The Cape Breton Regional Hospital is located in Sydney, and is the regional referral and trauma center for Cape Breton Island. The Cape Breton Regional is part of a four hospital complex that also includes Glace Bay, New Waterford Consolidated and Northside General Hospitals.

Position Details

• Position: Full-Time Security Guard


• Site: Cape Breton Regional Hospital


• Hours: Rotational Shifts - 0700-1900/1900-0700


• Payrate: $20.50

Key Responsibilities

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.


• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.


• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.


• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.


• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.


• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.


• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.


• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.


• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards.

Prerequisites

• Ability to obtain Security License for the province of Nova Scotia


• Valid Standard First Aid & CPR - Level C (from a CSA-approved vendor)


• English (oral and written) fluency is a must


• Previous experience in security, law enforcement, or a related field preferred.


• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)


• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position


• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability


• Education: High School Diploma/GED

Certification Requirements (All)

Standard First Aid, CPR Level C

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance