Healthcare Security Guard - Cranbrook and Nelson

Paladin Security; Cranbrook; On-site; CAD 40,000 - 58,000; Full time

Job summary

A leading security firm in Cranbrook is looking for Healthcare Security Guards to ensure safety for patients, staff, and visitors. You will conduct patrols, respond to incidents, and provide exceptional customer service while representing the company's values. A valid BC Security License is required, along with strong communication and conflict resolution skills. This full-time role includes a chance for career advancement, comprehensive training, and a supportive team culture.

Benefits

Medical Insurance

Dental Insurance

Comprehensive training

Qualifications

• Valid BC Security License required.
• Basic First Aid Training is preferred.
• BC Class 5 driver's license for Healthcare Mobile Driver.
• Previous experience in a healthcare security setting is preferred.
• Knowledge of hospital emergency codes and procedures is an asset.

Responsibilities

• Provide a professional security presence throughout the healthcare facility.
• Conduct patrols and inspections for safety and compliance.
• Control access to restricted areas.
• Respond to incidents and emergencies promptly.
• Assist healthcare staff during emergency codes.

Skills

Communication skills

Observation skills

Conflict resolution skills

Empathy

Education

High School Diploma/GED

Job description

Overview

We are currently hiring Healthcare Security Guards to join our growing team. In this position, you will safeguard patients, staff, and visitors while maintaining a calm, compassionate, and professional presence. You will be an integral part of the healthcare community supporting safety, patient care, and public trust every day.

Location

Kootenays (Cranbrook & Nelson)

Employment Type

Full-Time / Part-Time / On-call

Key Responsibilities

• Provide a professional and visible security presence throughout the healthcare facility.
• Conduct patrols and inspections to ensure safety, security, and compliance with hospital policies.
• Control access to restricted areas and verify identification for staff, contractors, and visitors.
• Respond promptly and effectively to incidents, disturbances, and emergency situations.
• Assist in the management of aggressive behaviour using de-escalation and non-violent crisis intervention techniques.
• Support healthcare staff during emergency codes.
• Complete detailed and accurate incident and daily activity reports.
• Deliver exceptional customer service and act as an ambassador of Paladin Security's values and professionalism.

Qualifications

• Valid BC Security License
• Basic First Aid Training is preferred
• BC Class 5 driver's license (for Healthcare Mobile Driver)
• Previous experience in a healthcare security setting preferred.
• Strong communication, observation, and conflict resolution skills.
• Ability to remain composed and empathetic in high-stress situations.
• Knowledge of hospital emergency codes and procedures is an asset.
• Physically able to perform duties including standing, walking, and responding to incidents.

Why Choose Paladin

• Comprehensive and industry-leading training, including specialized healthcare security programs.
• Career advancement opportunities across diverse industries and regions.
• A supportive and inclusive team culture built on respect, integrity, and professionalism.
• Recognition programs and employee wellness initiatives.
• May be eligible for extended health benefits and dental coverage.

Education Requirements

High School Diploma/GED

Certification Requirements

• Valid BC Security Licence
• Valid Certification in First Aid, CPR and AED

Additional Information / Benefits

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This job reports to the Area Security Lead/Supervisor.

This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.

Number of Openings for this position: 30