Healthcare Customer Project Manager, Diagnostic Imaging (Ontario, Canada)

Philips North America; Remote; CAD 74,000 - 118,000; Full time

Job summary

A leading healthcare technology company is seeking a Healthcare Customer Project Manager in Ontario, Canada. This home-based position involves formulating project plans, leading cross-functional teams, and ensuring customer satisfaction. Candidates should have a minimum of 3 years' experience in Project Management, preferably in a healthcare or technology environment, with strong skills in negotiation and communication. The compensation range for this role is between $74,900 to $117,700, with additional benefits offered.

Benefits

Generous PTO

DC Pension

Education reimbursement

Stock purchase plan

Qualifications

• Minimum 3 years' experience in Project Management in Healthcare or Technology.
• Strong leadership and negotiation skills.
• Proficiency with standardized Project Management tools.

Responsibilities

• Formulate project plans in alignment with management goals.
• Lead cross-functional teams, ensuring effective communication.
• Manage Forward Looking Inventory and Customer Satisfaction.

Skills

Project Management

Negotiation

Leadership

Communication

Proficiency in MS Project

Education

Bachelor's degree in Clinical or Computer Science, Information Technology, Construction Project Management

Tools

MS Project

Job description

Healthcare Customer Project Manager, Diagnostic Imaging (Ontario, Canada)

Description de poste

The Philips Healthcare Diagnostic Imaging business drives strategic installation and direction for the team on projects for areas such as CT, MRI, Cardiovascular & Molecular Imaging. As a Customer Project Manager, you will formulate the project plan, in accordance with the goals and timing set by management; specifies the project scope, resources required, anticipated costs, risk assessment and quality standards to be used.

Your role:

• Developing project plans; inclusive of the following elements, utilizing the Philips Project Management Methodology: Comprehensive WBS (work breakdown structure), Change Management Plan, Communication Plan, Risk Management Plan, Stakeholder Analysis and Resource Management Plan.
• Coordinating, leading and motivating a diverse cross-functional team of internal and external Sales, Clinical and Technical resources in coordination with the hospital provided project manager or point(s) of contact.
• Responsible for effectively communicating with all project stakeholders, and third-party vendors. Including but not limited to regular project updates and regular project meetings as outlined in the project plan.
• May be required to work with the applicable Sales, Clinical, and technical teams in the pre-sales phase to determine the best solution for a particular customer to assure the feasibility of the technical solution and how it will meet customer expectations.
• The Customer Project Manager will be responsible for Forward Looking Inventory Management, Project Cycle Time, Forecast Accuracy, Revenue Recognition, and Customer Satisfaction.
• This is a home-based position with travel up to 50% of the time.

You're the right fit if:

• You've acquired a minimum 3 years' experience in Project Management preferably within a Healthcare or Technology Environment or Construction Projects in the Healthcare industry.
• Your skills include a demonstrated proficiency in the use of MS Project and other standardized Project Management tools and documentation. You're able to demonstrate effective influential leadership across all project resources/stakeholders including subcontractors.
• You can effectively negotiate, deliver highly satisfied customer experiences, and effectively manage and lead multiple projects concurrently.
• You have a Bachelor's degree (required), or an equivalent combined experience/education in the areas of: Clinical or Computer Science, Information Technology, Construction Project Management. Certification in Project Management preferred (PMP or Masters Certificate in Project Management). LEAN Certification is also helpful.
• You're a strong leader with excellent organization, presentation, interpersonal and communication skills. You have exceptional communication both verbally and in writing, in local language as well as English.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about our business .
• Discover our rich and exciting history.
• Learn more about our purpose.
• Learn more about our culture.

Philips Transparency Details

The pay range for this position is $74,900 to $117,700. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, DC Pension, Flex Dollars (for HSA/PSA/RRSP), stock purchase plan, education reimbursement and much more. Details about our Canada benefits can be found here .

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

Canadian work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

For this position, you must reside in or within commuting distance to Ontario, Canada.

Philips Canada is committed to treating all people in a way that allows them to maintain their dignity and independence. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.