HEALTHCARE BUSINESS ANALYST Montreal (Hybrid) 2025-04-17

CHROME TECHNOLOGIES; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading company in technology is seeking a healthcare business analyst to join their Montreal office in a hybrid position. The ideal candidate will have a strong background in healthcare processes, experience in business analysis, and familiarity with requirements documentation techniques. A passion for details and the ability to communicate effectively are essential for this role. Familiarity with Canadian healthcare and bi-lingual capabilities in English and French would be advantageous.

Qualifications

• Experience documenting business requirements using User Stories, Use Cases, Sequence Diagrams.
• Understand regulatory documents and translate them to business requirements.
• Passion for details while balancing business realities.

Responsibilities

• Configuration for patient appointment booking systems.
• Documentation and understanding of procedure and medication order flows.
• Engagement in functional reporting related to appointments.

Skills

Strong written and verbal communication skills

Attention to detail

Knowledge of Healthcare and Healthcare IT

Knowledge of workflows and documentation of order fulfillment

Bilingual English / French

Education

Prior experience as a business analyst, clinical informaticist or system analyst

Tools

Jira

Confluence

Job description

We are looking for a healthcare business analyst to join our team of consultants in the Montreal office.

This position is in hybrid mode.

Functional expertise we are focused on right now:

- Patient Appointment Booking
o Involves the configuration side to define booking slots, resource requirements, provider schedules, etc.
o Front-end for booking appointments (cancel, rebook, book series appointments, group appointments)
o Appreciation for some of the data that needs to be captured and reported about appointments
- Procedure and Medication Order flows
o More focused on Hospital environment, but also involving clinic and outpatient orders
- Knowledge of workflows and documentation of order fulfillment (normal case and exceptional case)

- Knowledge of Healthcare and Healthcare IT (not Insurance)
- Prior experience as a business analyst, clinical informaticist or system analyst
- Working knowledge of techniques to document business requirements (User Stories, Use Cases, Sequence Diagrams, etc.)
- Strong written and verbal communication skills
- Ability to read and understand regulatory documents and translate to business requirements
- Passion for details that you can balance with business realities
- Experience with Jira and Confluence
- Knowledge and awareness of Canadian healthcare
- Bi-lingual English / French is a plus