Head of Luxury Outlet Sales & Customer Experience

RH; Toronto; On-site; CAD 65,000 - 85,000; Full time

Job summary

A luxury home furnishings company is seeking an Outlet Sales Leader in Toronto, Ontario. The role involves leading a high-energy sales team to drive performance and deliver extraordinary customer experiences. Candidates should have at least 2 years of retail leadership experience and a proven track record of exceeding sales goals. This position emphasizes team development and operational excellence.

Qualifications

• 2+ years of leadership experience in retail, preferably in home furnishings.
• History of exceeding sales targets through exceptional leadership.
• Flexibility to work a dynamic schedule across all operational hours.

Responsibilities

• Drive sales performance by setting clear goals and implementing strategies.
• Ensure all Team Members are trained in product knowledge and selling techniques.
• Build and maintain client outreach lists to foster relationships.

Skills

Leadership

Sales strategy

Customer engagement

Product knowledge

Tools

Microsoft Office

Google applications

Mac operating systems

Job description

A luxury home furnishings company is seeking an Outlet Sales Leader in Toronto, Ontario. The role involves leading a high-energy sales team to drive performance and deliver extraordinary customer experiences. Candidates should have at least 2 years of retail leadership experience and a proven track record of exceeding sales goals. This position emphasizes team development and operational excellence.