Head of GTM Ops & Platforms | CRM, CPQ & AI Enablement

Cision; Canada; On-site; CAD 100,000 - 140,000; Full time

Job summary

A global communication firm is seeking a Director of Go To Market Operations and Platforms to enhance their sales processes and technologies. This role requires innovative leadership and experience in sales operations, specifically in driving CRM transformation and data governance. The ideal candidate will manage a team of 10-20 professionals while promoting a collaborative culture and leveraging emerging technologies for competitive advantages. This position is essential in optimizing seller productivity and customer experiences.

Qualifications

• Proven track record of leading and developing operational teams.
• Experience with CRM consolidation processes is essential.
• Ability to drive productivity improvements via process excellence.

Responsibilities

• Lead a team of 10-20 operations professionals.
• Drive technology initiatives to enhance seller experience.
• Oversee global Deal Desk/Sales Support function.

Skills

Leadership

Process-driven mindset

Sales Technology

Change Management

Data Governance

Team Development

AI/ML Integration

Education

Experience in GTM organizations

Background in Sales Operations

Tools

Salesforce

CPQ

Job description

A global communication firm is seeking a Director of Go To Market Operations and Platforms to enhance their sales processes and technologies. This role requires innovative leadership and experience in sales operations, specifically in driving CRM transformation and data governance. The ideal candidate will manage a team of 10-20 professionals while promoting a collaborative culture and leveraging emerging technologies for competitive advantages. This position is essential in optimizing seller productivity and customer experiences.