General Manager Vantage Hotels Jasper AB

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 70,000 - 100,000; Full time

Job summary

A premier mountain lodge in Jasper, Alberta is seeking a General Manager to lead operations and enhance guest experiences. This role involves guiding all teams from housekeeping to front desk, ensuring financial and operational excellence, and fostering a collaborative and inclusive workplace culture. The ideal candidate is an experienced leader in the hospitality sector with a passion for guest service and team development.

Qualifications

• Demonstrated ability to lead diverse teams effectively.
• Strong background in hotel or hospitality management.
• Excellent communication skills to connect with staff and guests.

Responsibilities

• Guide all departments in delivering top-notch guest experiences.
• Set and achieve financial and performance goals.
• Coach and develop teams to foster a positive work culture.

Skills

Leadership

Financial management

Guest service excellence

Team development

Job description

General Manager – Mount Robson Inn

Location: Jasper, AB. Full‑time, Year‑Round.

About Us

Mount Robson Inn, we don’t just run a hotel‑we host the ultimate mountain life! We’re the first stop after Icefields Parkway and the last cozy warm bed before your Summit push. Time and Time Again—Our guests come for the views, but they stay for the warmth, the stories, and the kind of hospitality that feels like a shared thermos on a snowy trail. We’re part of the Vantage Hotels family, but we operate with alpine independence. Our culture sets us apart from any other hotel. We are grounded in integrity, excellence, and guest‑centric service— but we deliver it with fleece‑lined heart and trail‑tested grit.

The Role

We’re looking for a General Manager who leads like they ski with Vision, Flow, and respect for the terrain. You’ll guide all departments from housekeeping, maintenance, kitchen to front desk – with a steady hand and a clear mission. Supported by our Director of operations, you’ll:

• Craft unforgettable guest experiences that reflect the spirit of the Rockies
• Build consistency and excellence across all operations
• Set and achieve financial and performance goals with clarity and purpose
• Coach and develop leaders who thrive in high‑altitude teamwork
• Foster a workplace Culture, work with our People & Culture Manager to drive inclusive, diversity and belonging

About You

The role is all about you! You are “Trailblazer‑in‑Chief