General Manager, Production (Collision Repair Centre)

Aviva; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading collision repair facility in Mississauga is looking for a General Manager, Production to oversee operations. You will ensure efficient service delivery and maintain high performance standards. The ideal candidate has at least 5 years of management experience in the collision repair industry and strong leadership skills. This role comes with a competitive salary and various benefits.

Benefits

Competitive annual base salary

Medical and dental benefits

Eligibility for annual bonus

Retirement savings options

Competitive vacation package

Career development opportunities

Uniforms provided

Qualifications

• Minimum of 5 years Management experience within the collision repair industry.
• Valid driver’s license required.
• Previous leadership experience in the automotive industry.

Responsibilities

• Oversee daily shop operations including scheduling repairs.
• Manage inventory and ensure effective service delivery.
• Hire, train, and supervise technicians and support staff.

Skills

Management experience in collision repair industry

Leadership skills

Customer service skills

Strong knowledge of automotive repair practices

Organizational skills

Time management skills

Ability to multi-task

Education

Post-secondary education

Job description

Overview

Individually we are people, but together we are Solus Canada. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Backed by one of Canada’s leading insurance brands, the Aviva AutoCare Centre, Powered by Solus is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we’re removing barriers and helping our customers get back to what matters most, faster and easier than ever before.

Why Join Us?

• Be part of a visionary team challenging traditional ways of working

• Work in a brand new facility equipped with state-of-the-art tools and technology

• Enjoy a healthier, more comfortable work environment with modern amenities

• Help shape the autobody shop of the future

We are looking for an experienced General Manager, Production to oversee the daily operations of the Aviva AutoCare Centre located in Mississauga.

In this role, you will lead the autobody repair shop ensuring efficient and profitable service delivery while managing staff and customer satisfaction and maintaining high level of performance and quality work. You will play a pivotal role in fostering a collaborative and high-performing environment ensuring every repair meets the highest standards of excellence for Aviva’s customers.

What You’ll Do:

• Oversee daily activities including scheduling repairs, managing inventory and ensuring auto body shop operates effectively and efficiently.

• Share responsibility in the overall profitability of the centre while focusing on the customer experience and cost containment

• Identify opportunities that promotes customer satisfaction and process improvement

• Ensure that all repairs are completed to a high standard and meeting industry regulations using a repair first mentality

• Serve as a liaison between customers, and the body shop team

• Maintain quality and technical standards within the site

• Deliver on promises made to customers ensuring they will be without their vehicles for the shortest possible time

• Identify causes of issues and blockages which interrupt the flow of work through the workshop and problem solve

• Commit to an environment of continuous improvement

• Hire, train and supervise technicians and support staff, ensuring they are training, skilled and motivated

• Make decisions based on knowledge and data

• Complete performance reviews and development of talent

What You’ll Bring:

• Minimum of 5 years Management experience working within the collision repair industry

• Post-secondary education

• Previous leadership experience automotive industry

• Valid driver’s license

• Leadership skills

• Customer service skills

• Strong knowledge of automotive/equipment preventative maintenance, refurbishment and repair practices and procedures

• Excellent organizational, time management and interpersonal skills

• Strong ability to multi-task

What You’ll get:

• Competitive annual base salary that reflects your skills, experience, job-related knowledge and relevant qualifications

• Medical and dental benefits

• Eligibility for annual bonus – actual amount depends on your performance and Aviva AutoCare Centre

• Various retirement savings options including participation in optional group RRSP

• Competitive vacation package

• We offer exceptional career development opportunities

• We’ll support your professional development education

• Uniforms will be provided based on your role

• Clean and safe work environment including on site showers and break room

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted externally.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that appropriate accommodation can be arranged. This process applies throughout your career with Solus Canada.

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