Future Opening: Service Writer

Midas TORONTO 9916; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading company in automotive services is seeking an Automotive Service Coordinator in Toronto. This role includes enhancing retail sales and profitability by managing automotive repairs and handling customer service issues. Ideal candidates will have an Associate Degree, relevant experience, and strong management skills. This position offers opportunities for growth within a supportive workplace.

Qualifications

• At least 1-year related experience in the automotive service business.
• ASE certifications as required.
• Current and valid driver’s license.

Responsibilities

• Coordinate and schedule automotive repair service transactions.
• Develop and present estimates and source parts for customers.
• Oversee work order preparation and scheduling.

Skills

Service diagnosis

Management

Customer service

Education

Associate Degree or Equivalent

Job description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities

The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.

• Develop and present estimates, source parts and sell jobs to customers
• Interpret inspection results (working with Technician) and present results to customers
• Oversee the processes of work order preparation and scheduling
• Respond to customer service concerns and problems
• Act in a store management capacity as needed on day-to-day operational activities
• Enhance the effectiveness of Human Resources and quality of service through providing training to service providers
• Monitors and control facility and asset utilization
• Enforce compliance with environmental and safety regulations and statutes

Qualifications

• Associate Degree or Equivalent
• At least 1-year related experience in the automotive service business
• ASE certifications as required
• Current and valid driver’s license
• Supervisory and management skills
• Service diagnosis and technical skills
• Business mathematical aptitude
• Ability to work a flexible schedule including weekends, evenings, and holidays

Compensation: $50,000.00 - $69,700.00 per year

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

MIDAS locations are independently owned and operated by franchisees. Your application will be directed to the MIDAS franchise location you applied to and all hiring and employment decisions will be made by that location’s management team. MIDAS is an equal opportunity employer with a strict policy against any form of discrimination.

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How many years of employment experience do you have in the automotive service business? *

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I was referred to this position by a current employee

Who referred you?

I started working as a entry-level Oil Changer just to get my foot in the door and I showed them what I can do. Within 2.5 years I was the Assistant General Manager for the company and the northern store's General Manager.