Full-Time LRV Operator - Keolis Grand River

Keolis North America; Southwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A public transportation company in Southwestern Ontario seeks a Light Rail Vehicle Operator to ensure safe and effective operation of LRV while providing excellent customer service. Candidates must have a valid Class G driver's licence, a minimum of 5 years driving experience, and strong attention to safety. This role involves regular interaction with the public, adhering to safety protocols, and working in various weather conditions. The position requires 40 hours a week with rotating shifts.

Qualifications

• Valid Class G driver's licence required.
• Minimum 5 years licensed driving experience required.
• Ability to lift up to 20 lbs occasionally.

Responsibilities

• Operate the LRV according to customer and safety requirements.
• Monitor displays and indicators for effective LRV operation.
• Assist customers with boarding and disembarking.

Skills

Customer-focused

Clear communication in English

Attention to detail

Ability to follow instructions

Mechanical aptitude

Strong multi-tasking skills

Education

High school diploma, GED or equivalent

Job description

Overview

The main purpose of the role is to operate the Light Rail Vehicle (LRV) in a safe, effective and efficient manner.

Duties and Responsibilities

• Operate the LRV according to customer and safety requirements
• Monitor displays, dials and other indicators to ensure LRV is operating effectively
• Stop at each LRV stop, ensure the door opening and closing sequences in a safe manner
• Assist customers with boarding and disembarking the LRV when required
• Follow instructions the Central Control Facility (CCF) via radio system
• Communicate updates on delays and incidents to passengers and CCF
• Perform LRV checks for all equipment prior to service
• Report LRV, station and depot defects to resolve as soon as possible
• Respond to customer needs and follow Keolis’ practices in an emergency
• Perform other duties as requested

Knowledge and Skills

• Customer-focused with the ability to respond in a courteous and professional manner
• Communicate clearly and concisely in English, both verbally and in writing
• Strong attention to detail with a strong focus on safety and quality
• Follow written and verbal instructions
• Able to work effectively independently as well as part of a team
• Self-starter with the ability to resolve any needs or requirements
• Respond quickly, calmly and appropriately to emergency situations
• Mechanical aptitude to understand general knowledge of LRV operations
• Strong multi-tasking skills to respond effectively to the work environment
• General geographical knowledge of Kitchener and Waterloo

Prerequisites

• High school diploma, GED or equivalent.
• Valid Class G driver's licence
• Minimum 5 years licensed driving experience
• Professional driving experience (asset)
• Able to differentiate colors, including distance vision and close vision
• The ability to quickly respond to a signal (sound, light, image) when it appears
• The ability to effective maintain the required control of the LRV
• The ability to move and reach with hands, to grasp, manipulate or move objects
• Ability to hear sounds and signals for effective operation of LRV and response to surroundings
• Able to lift up to 20 lbs occasionally
• Able to sit for extended periods of time

Working Conditions

• Regular interactions with the public, including vulnerable persons as well as other Keolis employees
• Exposed to the outdoors and different weather conditions
• Personal Protective Equipment is required
• 40 hours per week
  • Rotating Day, Evening, and Weekend shifts

• On-site position
• Salary : 35,79$