Full Time Furniture Sales Associate ON

Leon's Furniture; Ottawa; On-site; CAD 55,000 - 100,000; Full time

Job summary

A leading Canadian furniture retailer is seeking a Full Time Furniture Sales Associate in Ottawa. The ideal candidate should be enthusiastic, customer-focused, and driven to succeed. Responsibilities include welcoming customers, assisting with furniture selection, and guiding them through the purchasing process. Offering a competitive compensation package with potential earnings of $55,000 to $100,000 annually, this role presents opportunities for personal growth and continuous learning. Join us to make a significant impact in a reputable firm.

Benefits

Comprehensive Employee Benefit Package after 3 months

Profit Sharing

Employee Discounts & Partner Discount Programs

Opportunities for growth

Continuous education and training

Responsibilities

• Welcome customers warmly and build relationships to understand their needs.
• Assist customers in finding suitable furniture pieces.
• Develop an understanding of furniture selection including materials and care.
• Explain product features to help customers make decisions.
• Guide customers through the purchasing process.
• Handle customer questions and objections with professionalism.
• Assist in placing orders and scheduling deliveries.
• Verify order accuracy and coordinate follow-ups.
• Address product issues or complaints promptly.
• Meet or exceed individual and team sales targets.
• Adhere to company policies and ethical sales practices.
• Educate customers about warranties and returns policies.

Skills

Outstanding communication and interpersonal skills

Openness and approachability

Passion for technology

Enthusiasm for assisting customers

Integrity and drive to succeed

Passion for continuous learning

Positive attitude

Job description

Overview

Leon’s is currently looking for a self-motivated Full Time Furniture Sales Associate who is enthusiastic, hardworking and driven towards success. The ideal candidates have a passion for technology and understand the importance of customer service and enhancing the overall customer experience.

About Us

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success. Join us today!

Responsibilities

• Welcome customers warmly and build relationships to understand their furniture needs.
• Assist customers in finding furniture pieces that suit their style, budget, and space requirements.
• Develop an in-depth understanding of the furniture selection, including materials, designs, dimensions, and care instructions.
• Explain the features and benefits of various products to help customers make informed decisions.
• Guide customers through the purchasing process, from selection to finalizing transactions.
• Handle questions, concerns, and objections with professionalism and patience.
• Assist customers in placing orders, arranging financing, and scheduling deliveries.
• Verify order accuracy and coordinate follow-ups to ensure customer satisfaction.
• Address customer concerns, product issues, or complaints promptly and effectively.
• Meet or exceed personal and team sales targets by employing effective selling techniques.
• Meet or exceed individual and team sales targets, including Value Added Products and Services (VAPS) and product protection.
• Adhere to company policies, safety guidelines, and ethical sales practices.
• Educate customers about policies related to warranties, returns, and exchanges.
• Performing various other duties, as assigned

Requirements

• Your outstanding communication and interpersonal skills
• Your openness and approachability
• Yourpassion for technology and knowledge of electronics and appliances
• Your enthusiasm and passion for assisting customers and helping to understand their unique needs
• Your integrity and drive to succeed
• Your passion for continuous learning and self-development
• And most importantly, a POSITIVE ATTITUDE!

We offer

• Comprehensive Employee Benefit Package after 3 months
• Profit Sharing
• Employee Discounts & Partner Discount Programs
• The chance to be part of a financially stable, well-respected, truly Canadian company with opportunities for growth from coast to coast
• Continuous, quality education and training on our products and sales techniques

Compensation

This position has the potential commission of $55,000/annual up to maximum of $100,000/annual plus (Income may vary based on volume and location)

Additional Information

• Artificial Intelligence (AI) Use: Leon’s may use AI tools to support the recruitment and selection process (e.g., screening resumes, scheduling interviews). Final hiring decisions are made by our teams.
• We welcome applicants from all backgrounds and experiences. Accommodation is available on request for candidates taking part in all aspects of the recruitment process. Candidates with accommodation needs, can email their accommodation requests to [e-mail].

How to Apply

If you’re ready to bring your expertise and leadership to Leon’s, we’d love to hear from you.

Please email your application, including your CV and a short statement on why you would be a great fit for LFL.