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A public college located in Ottawa is hiring a Full-Time Support position for Learner Engagement. The role involves leading the systems administration and technical support for the college's content management system, including WordPress development. Candidates should have a diploma in IT or related fields and five years of experience in CMS platforms. This role emphasizes a client-centric approach with responsibilities including technical support, documentation, and training development.
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Department: Learner Engagement
Position Type: Full-Time Support
Salary Range: $37.34-$43.18-Hourly
Scheduled Weekly Hours: 36.25
Anticipated Start Date: January 26, 2026
Length of Contract: 14 Months
Posting Information
This job posting is now accepting applications from all qualified individuals.
Posting Closing Date: January 12, 2026
Please note: jobs are posted until 11:59 pm on the job closing date.
Algonquin College campuses in Ottawa, Perth and Pembroke are located on the traditional unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express our gratitude and respect to them and to the land for all that it has provided and will continue to provide.
Reporting to the Manager, Learner Engagement and with the guidance of the Digital Marketing Team Lead, the incumbent is responsible for providing leadership in the systems administration, systems implementation, systems development and technical support services for the College’s enterprise content management system.
The incumbent plays a business analysis, technical advisor, planning and operational role in customizing, developing and administering the content management system, WordPress and related components with the express purpose of delivering on the goals and objectives of the College. Always taking a client-centric approach, the incumbent places strong emphasis on usability and ensures all solutions provide an optimal experience for both external clients (students, partners) and internal clients (employees).
The incumbent is responsible for working with internal clients to gather requirements and implement configuration and code changes, including the definition of workflow and approval processes and custom object implementation. In addition, the incumbent will document system configuration and administrative processes. Furthermore, the incumbent will take a proactive approach to maintaining and optimizing the platform, providing technical advice, orientation, training, guidance and direction to administrative and support clients, end users, as well as delegated WordPress content publishers.
Leveraging strong client service, business analysis, planning, research and technical skills, the incumbent will conduct research and develop training manuals and best practices which will serve as the benchmarks in the administration of the College’s WordPress instance.
The incumbent will keep abreast of WordPress releases and features and make recommendations to the Marketing and Recruitment management team regarding implementation as required.
A minimum of a two (2) year diploma in Information Technology, Multimedia Development, Web Development, Computer Science or a related field. Equivalent combination of relevant education and work experience may be accepted in place of formal education.
Five (5) years’ experience in the development and support of interactive content management system platforms, including experience in the following:
* This position is paid at Payband H
* Vacancy is for P01141
This position is eligible for fully remote local work (within 100km of the Ottawa campus) in conjunction with the College's Flexible Work Arrangement: www.algonquincollege.com/policies/hr26 (subject to change).
Algonquin College uses artificial intelligence technology to assist in screening and assessing applicants and their applications, while ensuring that all processes respect and uphold the provisions of applicable collective agreements above all else.
Algonquin College values diversity and is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and culturally respectful workplace. We offer an inclusive work environment and encourage applications from candidates of all backgrounds, including Indigenous peoples, persons with disabilities, members of racialized groups, and individuals from diverse communities. If you require accommodation during the recruitment process, please contact the Human Resources department at humanresources@algonquincollege.com. While we thank all those who apply, only those to be interviewed will be contacted.