Front Store Operations Leader – People & Performance

Shoppers Drug Mart; Richmond Hill; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail pharmacy and convenience store in York Region is looking for a management professional to assist in overseeing store operations, focusing on enhancing the customer experience and supporting the team. The ideal candidate will have previous retail management experience and strong leadership skills, helping to maintain store standards and improve product flow. This role includes mentoring staff and ensuring strong compliance with company policies.

Qualifications

• Previous retail management experience.
• Ability to drive business and support corporate programs.
• Work effectively with a management team.

Responsibilities

• Maintain store standards to optimize customer experience.
• Assist with hiring and maintain wage administration.
• Manage labor scheduling to maximize productivity.

Skills

Planning, Judgement and Decision Making

Leadership and mentorship

Effective organization and planning skills

Interpersonal, coaching and communication skills

Time management

Job description

A retail pharmacy and convenience store in York Region is looking for a management professional to assist in overseeing store operations, focusing on enhancing the customer experience and supporting the team. The ideal candidate will have previous retail management experience and strong leadership skills, helping to maintain store standards and improve product flow. This role includes mentoring staff and ensuring strong compliance with company policies.