Front of House Manager

Service Inspired Restaurants; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

Service Inspired Restaurants is looking for a Front of House Manager at Duke’s Refresher in Toronto. This role involves leading a team to deliver outstanding service and guest experience while managing financial responsibilities. Ideal candidates should have restaurant management experience and strong communication skills.

Benefits

Competitive Pay

Extended Health & Dental Benefits

Career Development and Mentorship

Tuition Reimbursement Program

Employee Assistance and Wellness Programs

Team Member Meal Discounts

Employee Referral Bonus Program

Dining Discounts at all Locations

RSP Matching

Qualifications

• 1-3 years experience in restaurant management.
• Proficient in English communication.
• Comfortable with computers and new software.

Responsibilities

• Lead team to provide high quality food and guest experience.
• Manage financials and achieve sales goals.
• Coach and support team members.

Skills

Management/Supervisory Experience

Communication

Mathematical Skills

Analytical Skills

Education

Smart Serve Certification

Job description

Company & Brand Overview

Our Story

At Service Inspired Restaurants we take great pride in our diverse portfolio of restaurants and believe a brave, bold and results-driven culture inspires and creates new opportunities for everyone. Our values and promises are not simply a dream, vision, or mission, but a way of life for every person that becomes or wants to become a member of our team.

Our goal is to be the first choice of our guests, team members, supplier partners, communities and investors by living our values and promises in everything we do. These values and promises describe how we conduct business, achieve our goal, and live our passion.

Our Brands

Jack Astor’s Bar and GrillSCADDABUSH Italian Kitchen & BarReds Wine TavernThe Loose Moose and The Antler RoomDuke's Refresher + BarAbbey’s Bake House Muskoka

Be A Part of Our StoryYour potential is limitless and here’s our investment in you:

• Competitive Pay
• Extended Health & Dental Benefits
• Accelerated Leadership Program
• Career Development and Mentorship
• Tuition Reimbursement Program
• Employee Assistance and Wellness Programs
• Team Member Meal Discounts
• Employee Referral Bonus Program
• Dining Discounts at all Locations
• RSP Matching

Duties & Responsibilities

Duke’s Refresher serves up epic cocktails, 40 glorious beers on tap, stupid good food and the kind of fun that would make any respectable middle manager blush, ask for the bill, and leave early. The music’s loud, the conversation can get out of hand and you’ll be treated like a regular the minute you walk in the door – because if you’re not already one, we’re thinking you will be soon. And if you like the beer here as much as it’s going to like you, you might even find yourself joining the Einstein Club – which means you’ll get a personal beer stein that we’ll hang behind the bar for your visits. Just don’t expect us to hide it when you bring in someone on a first date. As a Front of House Manager for Duke’s you will be responsible for the following:

• Work alongside the General Manager to lead our TMs to provide the highest quality standards for food, a guest experience that is outstanding, and service that is memorable.
• Develop leadership skills under the mentorship of the GM and in turn coach and lead our Team Members to help to ensure they receive great training and support.
• Learn and manage the financials, and work to achieve and exceed established goals.
• Use strong time management skills and attention to detail to complete our jobs.
• Spread the enthusiasm and energy among all of our Team Members!

Qualifications

• If you've had 1-3 years previous restaurant management/supervisory experience in a comparable restaurant environment we're interested.
• Proficient in English verbal and written communication.
• Comfortable using computers and learning new software.
• You'll be managing sales goals, inventory, cash and other stuff that requires good math and analytical skills.
• Previous scheduling experience is an asset.
• Smart Serve Certification required.
• Possess five values that define our people:
• Hospitality. Enhancing the dignity, comfort and well-being of Our People.
• Authenticity. Being forthright, truthful and transparent with Our People.
• Quality. Working to always improve the experience of Our People.
• Fun. Bringing the spirit of laughter, celebration, sharing and joy to Our People.
• Courage. Acting with conviction in the balanced interest of Our People.

Service Inspired Restaurants is committed to fair and equitable recruiting practices. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible work environment. If you are contacted for an interview and require accommodation at any stage of the interviewing process, please let us know.

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