Front Desk Concierge: Guest Experience Pro

Concord Hospitality Enterprises; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A hospitality company in Calgary is seeking a Front Desk Agent to provide exceptional service and ensure guest satisfaction. The successful candidate will possess a strong work ethic, excellent communication skills, and customer service experience. The role requires a proactive approach to guest issues and the ability to handle a variety of shifts in a fast-paced environment. This position offers competitive wages, training opportunities, and a commitment to your personal development.

Benefits

Competitive wages

Comprehensive benefits package

Training and development opportunities

Qualifications

• Previous experience in a customer service role in a hospitality operation.
• Outstanding work ethic and a strong commitment to safety.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Provide the highest quality of service to guests and associates.
• Check guests in and out efficiently and in a friendly manner.
• Communicate with incoming staff and management through logs.

Skills

Customer service

Problem-solving

Communication

Teamwork

Education

Graduated from Hospitality or Tourism program

Job description

A hospitality company in Calgary is seeking a Front Desk Agent to provide exceptional service and ensure guest satisfaction. The successful candidate will possess a strong work ethic, excellent communication skills, and customer service experience. The role requires a proactive approach to guest issues and the ability to handle a variety of shifts in a fast-paced environment. This position offers competitive wages, training opportunities, and a commitment to your personal development.