Front Desk & Client Experience Coordinator

Axis Therapy & Performance; Markham; On-site; CAD 40,000 - 50,000; Full time

Job summary

A healthcare therapy clinic in the York Region is seeking a Client Coordinator to deliver exceptional client experiences and support front desk operations. The ideal candidate has at least 1 year of customer service experience and strong attention to detail. This position involves maintaining clinic standards, managing client bookings, and supporting therapists. The clinic offers a vibrant culture and opportunities for growth.

Benefits

On-Site Gym

Casual Work Attire

Competitive Salary

Bonus Incentives for Staff Referrals

Staff Discounted Treatment Sessions

Growth and Leadership Opportunities

Health Benefits

Mental Health Benefits

Quarterly Staff Socials

Discounted Rates with Partnered Vendors

Qualifications

• 1+ years experience in customer service and/or hospitality.
• Experience in front desk and administrative tasks preferred.

Responsibilities

• Provide exceptional client experience and hospitality.
• Ensure excellence in front desk operations and clinic workflow.
• Support therapists in their day-to-day needs.

Skills

Customer service

Attention to detail

Sales skills

Communication

Job description

A healthcare therapy clinic in the York Region is seeking a Client Coordinator to deliver exceptional client experiences and support front desk operations. The ideal candidate has at least 1 year of customer service experience and strong attention to detail. This position involves maintaining clinic standards, managing client bookings, and supporting therapists. The clinic offers a vibrant culture and opportunities for growth.