Front Counter Parts Advisor

Cambridge Housing Authority; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive dealership in Edmonton is seeking a Front Counter Parts Advisor to join its dynamic team. The role involves sourcing and managing parts for customers and technicians, handling administrative tasks, and maintaining a clean workspace. Ideal candidates will have experience in a Parts Department and a strong ability to handle customer interactions. The company offers competitive compensation, employee benefits, and opportunities for professional development.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Professional development opportunities

Qualifications

• Some familiarity with collision repair or Parts Department.
• Ability to meet physical demands such as heavy lifting.

Responsibilities

• Research and source parts for customers or technicians.
• Processing repair orders and managing files.
• Keeping work area and displays clean.

Skills

Organizational skills

Negotiation skills

Conflict resolution skills

Detail orientation

Self-motivation

Education

Completion of a related post-secondary program

Tools

Mitchell Connect

Word

Excel

MS Office

Job description

Overview

Join the ride!

Position: Front Counter Parts Advisor

Dealership: Capital Chrysler Dodge Jeep Ram

Location: Edmonton, AB

Classification: Full-Time, Immediate Hire

Capital Chrysler Dodge Jeep Ram is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Responsibilities

• Research and source parts for customers or technicians
• Receiving parts both physically and within our system and selecting parts for technicians
• Managing and closing files—experience with MPI rules is highly advantageous
• Processing repair orders, assisting with sublet services, and handling other administrative tasks
• Pick-up parts for customers or technicians as required
• Keep work area and displays clean
• Must follow all company safety policies and procedures
• Other duties as required

Qualifications

• Some familiarity and/or experience with working in collision repair and/or Parts Department
• Completion of a related post-secondary program and/or training courses is considered an asset
• Experience with Mitchell Connect is considered an asset
• A well-defined sense of diplomacy, including negotiation and conflict resolution skills
• Strong organizational and time management skills
• A person of professionalism and high integrity who is trusted by others and consistently honors their commitments
• Detail oriented, self-motivated and resourceful
• High-level skills in Word, Excel and MS Office etc.
• Ability to meet physical demands such as heavy lifting, standing for long periods of time
• Must be legally authorized to work in Canada

Benefits

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Next steps

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Instagram, Facebook, LinkedIn