food service supervisor

Government of Canada; Ladysmith; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional governmental body is seeking full-time customer service personnel in Ladysmith, Canada. This role includes training staff, ensuring quality control of food services, and handling customer complaints in a fast-paced restaurant setting. The position requires a secondary school graduation certificate and at least one year of relevant experience. Applicants must work on-site and pass a criminal record check, succeeding in a physically demanding environment with tight deadlines.

Qualifications

• 1 year to less than 2 years of experience required.
• Work must be completed at the physical location.
• Successful candidates must pass a criminal record check.

Responsibilities

• Establish methods to meet work schedules.
• Train staff in job duties, sanitation and safety procedures.
• Ensure food quality control standards are met.
• Address customers' complaints or concerns.
• Supervise staff and work schedules.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Tools

Uniform

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Wet/damp
• Hot

Work setting

• On‑site customer service
• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Additional information Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast‑paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Own tools/equipment

• Uniform

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player