food service supervisor

Tim Hortons; Blackfalds; On-site; CAD 40,000 - 50,000; Full time

Job summary

A well-known coffee shop is seeking a Food Service Supervisor to oversee and coordinate staff activities, ensure high-quality service, and manage daily operations in a fast-paced environment. The ideal candidate should have relevant experience and strong interpersonal skills. Flexibility and a client-focused approach are essential for success in this role.

Benefits

Group insurance benefits

Qualifications

• 1 year to less than 2 years of experience in a food service setting.
• Ability to work under pressure in a fast-paced environment.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of food service staff.
• Train staff in job duties and safety procedures.
• Hire food service staff.
• Address customer complaints or concerns.
• Ensure food and service quality.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Qualifications

• Education: No degree, certificate or diploma
• Experience: 1 year to less than 2 years
• Work setting: Food service establishment
• Work setting: Coffee shop
• Work setting: Fast food outlet or concession
• Work setting: Restaurant

Responsibilities

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers\' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Establish work schedules

Supervision

• Food service counter attendants and food preparers
• 16-20 people

Security and safety

• Bondable

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player

Financial benefits

• Group insurance benefits

Support for newcomers and refugees

• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week