Food Service Manager

Aramark; Joliette; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading food service company is seeking a Food Services Manager in Joliette, Canada. The successful candidate will oversee the operational aspects of food services across multiple schools, manage budgets, develop staff, and ensure compliance with safety standards. Ideal applicants have 4-5 years of food management experience and possess strong leadership and communication skills. This role offers a dynamic work environment focused on exceptional customer service and team development.

Qualifications

• 4 to 5 years of experience in food management.
• Strong multitasking abilities.
• Valid driver's license and access to transportation.
• Professional handling of difficult situations.
• Strong interpersonal and communication skills.

Responsibilities

• Organize, supervise, and manage operations across multiple schools.
• Assume responsibility for budget management and cost control.
• Recruit and manage staff effectively.
• Ensure compliance with health and safety standards.
• Develop and maintain good customer relations.

Skills

Food management experience

Organizational skills

Interpersonal communication

Problem handling

Leadership qualities

Tools

Inventory software

Payroll software

Microsoft Office

Job description

Reporting to the General Manager, the Food Services Manager will be responsible for ensuring the highest level of customer service and food service throughout the establishment. They will ensure that the establishment meets and exceeds its sales targets by offering innovative culinary offerings, promotional activities, and excellent customer service. The Head Chef will meet annual budget requirements through rigorous implementation of company programs and personal accountability. With a focus on team development, safety, and customer relations, the Head Chef will be a leader who takes a hands-on approach to conducting business.

Job Responsibilities

• Organize, supervise, and manage the operational aspects of the various schools (7 schools).
• Assume responsibility for budget management, including operational forecasts, food and labor objectives, and cost control.
• Must travel to the various sites and points of sale.
• Recruit and manage staff.
• Develop and enforce job descriptions for the various sites.
• Prepare staff schedules and plan training (if applicable).
• Coordinate payroll for hourly employees.
• Be versatile and perform related tasks such as working the cash register during peak hours and filling in when needed, such as during staff shortages or other situations.
• Supervise and coordinate kitchen and service teams by promoting teamwork and a good collaborative atmosphere.
• Motivate, train, and supervise hourly employees and supervisors on programs and procedures such as customer service, culinary excellence, and waste management.
• Administrative tasks and daily deposit for all sites.
• Ensure that all schools comply with Aramark and service center policies.
• Ensure the quality of food services and customer satisfaction.
• Ensure the implementation of programs related to management, health, and food hygiene and safety.
• Develop and maintain good customer relations.

Qualifications

• 4 to 5 years of experience in food management.
• Be organized and skilled in a multitasking environment.
• Have a valid driver's license and access to transportation.
• Handle difficult situations professionally.
• Be self-sufficient and have strong interpersonal and communication skills.
• Computer skills: online financial reports, inventory software, online ordering portals, basic Outlook, payroll software, use of Office programs.
• Have very good leadership qualities.
• Be able to respond to operational needs.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world.

You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.