FOH / Host

IHOP; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A popular restaurant chain in Edmonton is looking for a Host or Hostess to greet and seat guests, manage orders, and provide exceptional customer service. Candidates should possess strong communication skills, ability to multitask, and be flexible with shifts. Benefits include competitive pay, flexible hours, and advancement opportunities.

Benefits

Competitive Pay

Flexible Hours

Extensive Training

Real Advancement Opportunities

Qualifications

• Prior experience as a host is a plus.
• Must be able to handle money transactions responsibly.
• Must be flexible and ready to work in shifts.

Responsibilities

• Greeting, seating, and escorting guests.
• Processing To-Go and Delivery Orders.
• Providing menu recommendations and taking orders.

Skills

Good communication skills

Teamwork

Ability to multitask

Money handling

Job description

Overview

As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties include seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, be able to lift 25-50 pounds, stand for up to 8 hours, and occasionally use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders.
• Manage Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Upselling additional products when appropriate.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Delivering checks and collecting bill payments.
• Cleaning and maintaining the appearance of the restaurant.
• Providing exceptional customer experience.

Job Requirements

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Benefits

• Competitive Pay
• Flexible Hours
• Extensive Training
• Real Advancement Opportunities

Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.

This is just one of the many fun and exciting changes you can expect from IHOP. Because we know the shortest distance between two people is a smile.