Fleet Rental Concierge

The Driving Force Group of Companies; Northwestern Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

A prominent transportation solutions provider in Thunder Bay is seeking a Rental Consultant to join their team. The role involves providing exceptional customer service during the vehicle rental process, managing reservations, and conducting inspections. Candidates should have customer service experience, strong communication skills, and the ability to handle multiple tasks while maintaining attention to detail. This position offers competitive wages, flexible benefits, and various wellness programs.

Benefits

Competitive wages

Flexible benefits

RRSP matching program

50% off rentals

Paid vacation and wellness time

Thrive Wellness program

Rewards and recognition programs

Qualifications

• 1 year's retail customer service experience preferred.
• Experience in automotive or rental industry is an asset.
• Clear pre-employment security clearance.

Responsibilities

• Greet customers and handle queries professionally.
• Manage reservations and finalize rental agreements.
• Maintain communication with customers regarding rental terms.
• Conduct thorough walk-around inspections with customers.
• Process rental returns and evaluate vehicle conditions.
• Prepare rental units for delivery, including cleaning and fueling.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Detail-oriented

Multitasking ability

Computer skills

Tools

Microsoft Office

Job description

A prominent transportation solutions provider in Thunder Bay is seeking a Rental Consultant to join their team. The role involves providing exceptional customer service during the vehicle rental process, managing reservations, and conducting inspections. Candidates should have customer service experience, strong communication skills, and the ability to handle multiple tasks while maintaining attention to detail. This position offers competitive wages, flexible benefits, and various wellness programs.