Financial Service Representative Kelowna, Canada

Moneymart Inc.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider in Kelowna seeks a skilled individual to enhance customer service and sales in a dynamic store environment. Responsibilities include managing transactions, meeting profitability goals, and providing tailored financial solutions to customers. Ideal candidates possess at least one year of financial services experience and a strong commitment to customer satisfaction, with a high school diploma as a requirement. Competitive pay and benefits are offered, including performance bonuses.

Benefits

Market competitive Pay

Monthly bonus potential

Competitive Paid Time Off

RRSP / RPP Contribution Options

Education Reimbursement Program

Exclusive discounts through Perkopolis

Free and discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• High school diploma or equivalent is mandatory.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers' needs and provide solutions.

Skills

Customer service passion

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we're more than just a financial services provider – we're the catalyst for financial empowerment! Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

In our communities, we collaborate with employees and customers to contribute over $500,000 annually to support food security, housing, health, emergency services, and other critical initiatives. We are committed to creating an environment where everybody is somebody, and together, we win as a team. We believe diversity drives innovation, enhances creativity, and strengthens our communities. Our dedication to inclusivity goes beyond representation; it’s about fostering a culture where everyone can thrive and contribute their unique perspectives.

Join us on this exciting journey as we continue to revolutionize the financial services industry and empower customers to thrive!

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• RRSP / RPP Contribution Options
• Education Reimbursement Program to invest in your education and career growth
• Exclusive Perks through Perkopolis - enjoy special discounts and offers
• Free company services including cheque cashing, money orders, Telpay / bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More!

Branch Location: 1110 Harvey Ave #106

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Salary Range

18 - $18 CAD

Money Mart is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Money Mart will work with you to determine how to meet your needs.

Money Mart is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.