Financial Service Representative

goeasy Ltd; City of Langley; On-site; CAD 30,000 - 60,000; Full time

Job description

This job is not active and is no longer accepting applications.

easyfinancial
Langley, British Columbia
Pay: $20.00 per hour

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one of North America’s Most Engaged Workplaces, we want the best to join our team.

easyfinancial is one of Canada’s leading non-prime lenders, helping Canadians achieve their personal and financial goals through secured and unsecured loans up to $75,000, even when others say no.

As a Financial Service Representative, your responsibilities include generating sales and managing overdue accounts by engaging directly with customers, helping them build credit through monthly payments.

No experience? No problem! We offer comprehensive training to equip you with the necessary skills for success.

What’s in it for you:

Benefits and perks include:

• In BC, the role pays $18.00 - $20.00 per hour depending on experience.
• Monthly, quarterly, and semi-annual incentive plans
• RRSP and Employee Share Purchase Plan matching
• Health & Lifestyle: Extended healthcare, Mental Health support, virtual healthcare
• Paid days off: 5 personal days, volunteer days, Sundays off, birthday off, and vacation days
• Employee discounts through Perkopolis
• Licensing opportunities with REMIC
• Employee discounts on furniture, electronics, appliances
• Access to easyloans at lower interest rates
• Tuition Assistance Program
• Recognition programs: Monthly, quarterly, and semi-annual awards

What you will do:

• Provide excellent customer service in person, over the phone, and via email.
• Show compassion and empathy, understanding customer needs and matching them to suitable financial products.
• Educate and empower customers to improve their credit and achieve financial goals.
• Promote cross-sales and add-on products.
• Explain the terms and conditions of financial products clearly.
• Assess loan applications through financial analysis and risk evaluation.
• Manage collections activities for overdue accounts.
• Gather all necessary information accurately to process customer applications.

Who you are:

• An excellent communicator, results-oriented, and customer-focused.
• Compassionate, with integrity, caring deeply about customers.
• Some experience in a customer-facing role preferred.
• Able to pass background checks (criminal, employment, credit).

At goeasy, we foster a work culture where everyone can bring their best selves. We are committed to diversity and inclusion and provide accommodations upon request during the recruitment process. Please let us know if you require any accommodations.