Field Service Technician

Fuze HR; Winnipeg; On-site; CAD 50,000 - 70,000; Full time

Job summary

Fuze HR is seeking a Field Service Technician in Winnipeg, MB, specializing in the installation and repair of CNC sheet metal fabricating machines. The successful candidate will provide customer training, schedule service calls, and must be willing to travel. They should possess strong customer service skills, mechanical knowledge, and a valid driver's license. Competitive salary and extensive benefits package offered, including health benefits, bonuses, and a defined pension plan.

Benefits

Competitive Salary

Extended Health Benefits

Bonus – $3,000 – $5,000 / year

Company Gas Card

Toolbox & Basic Tools Provided

Paid Time Off on Birthday

Annual Performance Evaluation

Defined Pension Plan

Qualifications

• Knowledgeable with Microsoft Office.
• Very comfortable with mechanical assemblies.
• Post-Secondary education in a related field.

Responsibilities

• Talk to customers and schedule service calls.
• Install, troubleshoot, and repair CNC Machines.
• Train customers on operation and maintenance of machines.

Skills

Customer Service

Mechanical Assembly

Microsoft Office Knowledge

Education

Post-Secondary Education in Related Field

Tools

CNC Machinery Experience

Knowledge of Sheet Metal Fabrication

Job description

Field Service Technician

We are seeking a coachable individual with a great attitude and great customer service skills to join our team as a Field Service Technician in Winnipeg, MB.The successful candidate would be responsible for the installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers. The successful candidate will take calls from customers and handle their own schedule. The applicant must be willing to work flexible hours when necessary to keep customers machinery running and provide customers with the high-quality service that they expect and deserve. Must have a passport and be willing to travel to service customers and for training.

What are the Perks :

• Competitive salary
• Extended health benefits after 3 months of employment
• Bonus – $3,000 – $5,000 / year
• Company gas card
• Company provides all necessary tools
• 2 weeks’ Vacation
• Paid Company Shut down (Christmas – New Year)
• Day off on yearly Birthday – Paid
• Overtime pay after 40 hours / week
• Annual performance evaluation
• Timely feedback on individual performance and career development opportunities
• Open and frequent communication
• Learning and development opportunities
• Great company culture with a strong leadership team
• An attractive Defined Pension Plan
• Safety Boots provided
• Laptop
• Cell phone
• Company Credit Card provided after probation
• Toolbox & basic tools provided
• 650 / year budget offered for Uniform

Duties and Responsibilities

Talk to customers and schedule service calls.

Install, troubleshoot, and repair CNC Machines.

Train customers on operation and maintenance of machines.

Read electrical, hydraulic, pneumatic and parts diagrams.

Order parts for customers.

Work productively both independently and in a group.

Learn quickly in both classroom and on-the-job training.

Learn independently by studying manuals and machinery you are exposed to.

Qualifications

Knowledgeable with Microsoft Office

Very comfortable with mechanical assemblies (able to identify mechanical problems and take apart and rebuild assemblies).

Possess valid Class G driver’s license and a reliable vehicle.

Ability to do some heavy lifting.

Have a valid passport and be willing to travel to service our customers and for training.

Post-Secondary education in a related field.

Other Skills or Assets

Knowledge of sheet metal fabrication.

Experience with CNC machinery.

Experience with Fanuc CNC controls or Lasers.

Any related licenses, degrees, or certificates.

Advanced knowledge of PCs including networking.

If you are a motivated individual with a passion installation, customer training, and repair of CNC sheet metal fabricating machines including Lasers, we encourage you to apply and join our growing team.