Field Service Technician

Total PowerGen Solutions; Halifax; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading power generation services company in Halifax is searching for a generator field service technician. The role involves performing maintenance, troubleshooting, and emergency services for customer generators, as well as building strong customer relationships. Key qualifications include a minimum of 3 years' experience and a relevant technical diploma. This full-time position also entails after-hours on-call duties and may require occasional travel, particularly between local regions and the US for training.

Benefits

Employer RRSP matching program

Health & wellness spending accounts

Paid time off and statutory holidays

Tuition reimbursement

Company vehicle for select roles

Qualifications

• Minimum 3 years of experience as a generator field service technician.
• Active driver's license in good standing.
• Strong communication skills in both verbal and written forms.
• Ability to work with minimal supervision and perform heavy lifting.

Responsibilities

• Perform emergency service, preventative maintenance, and repairs for customer generators.
• Test and verify operations of electrical components.
• Program and troubleshoot generator controls and transfer switches.
• Build and maintain customer relationships through effective communication.

Skills

Generator field service experience

D/C and A/C electrical systems knowledge

Mechanical troubleshooting skills

Customer service skills

MS Office suite proficiency

Education

Power Generation Diploma or equivalent

Licensed Electrician

Certified Mechanic with electrical skills

Job description

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• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and trouble shoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical trouble shooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of Nova Scotia.
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
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We Offer

• Employer RRSP matching program.
• Health & wellness spending accounts and Employee Assistance Program.
• Paid time off and statutory holidays.
• Tuition reimbursement and professional development opportunities.
• Company vehicle for select roles and on-site parking.