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Field Service Technician

Total PowerGen Solutions

Dartmouth

On-site

CAD 50,000 - 70,000

Full time

Yesterday
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Job summary

A leading service provider in Dartmouth, Nova Scotia is seeking a Generator Field Service Technician. This role involves performing emergency service, preventative maintenance, and repairs for customer generators. The ideal candidate will possess a college-level diploma in Power Generation and have a minimum of 3 years’ experience in the field. Strong mechanical and electrical troubleshooting skills are required. A valid driver's license and superior customer service skills are essential. The position also offers comprehensive benefits including an RRSP matching program and health spending accounts.

Benefits

Employer RRSP matching program
Health & wellness spending accounts
Paid time off and statutory holidays
Tuition reimbursement

Qualifications

  • Minimum 3 years’ experience as a generator field service technician.
  • A valid driver's license in good standing.
  • Working knowledge of D/C and A/C electrical systems.

Responsibilities

  • Perform emergency service, preventative maintenance, repairs.
  • Build strong customer relationships through professional communication.
  • Conduct startups and load bank tests as required.

Skills

Customer service skills
Mechanical troubleshooting skills
Electrical troubleshooting skills
Ability to work independently

Education

College-level Power Generation Diploma
Licensed Electrician
Job description

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  • Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
  • Test, measure, and verify electrical component operations, including energized components and electrical fields.
  • Program, test, and connect transfer switches.
  • Program, test, and trouble shoot both generators set and synchronizing controls system.
  • Conduct startups and load bank tests as required.
  • Operate / diagnose engine driven gensets powered by diesel or natural gas.
  • Build strong customer relationships by engaging in positive, professional communications.
  • Maintain all company tools and materials, including an accurate inventory of parts.
  • Communicate with the Supervisor on all aspects of service.
  • Complete required service and equipment performance reports as required.
What You Need
  • Minimum 3 years’ experience as a generator field service technician.
  • College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
  • A valid driver's license in good standing.
  • Working knowledge of D/C and A/C electrical systems.
  • Mechanical, engine, and electrical trouble shooting skills.
  • Superior customer service skills and track record.
  • Professional verbal and written communication skills.
  • Comfortable using MS Office suite including Outlook suite.
  • The ability to work efficiently with minimal supervision.
Working Conditions
  • After hours On-Call – Required
  • Heavy lifting and physical exertion is required
  • Ability to work irregular hours / overtime
  • Full time position plus approved OT
  • Willing to work locally and throughout the Province of Nova Scotia.
  • Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
  • In the case of a power outage or declared State of Emergency by any level of Government, be available for work.
We Offer
  • Employer RRSP matching program.
  • Health & wellness spending accounts and Employee Assistance Program.
  • Paid time off and statutory holidays.
  • Tuition reimbursement and professional development opportunities.
  • Company vehicle for select roles and on-site parking.
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