Field Sales Operations Lead, AWS Canada Strategy & Operations

Amazon; Toronto; On-site; CAD 74,000 - 125,000; Full time

Job summary

A leading technology company is seeking a Revenue Operations professional in Toronto to lead sales operations for Canadian enterprises. You will drive strategic initiatives, partnering with sales leadership to enhance revenue growth through innovative analytics and tools. The ideal candidate has over 4 years of experience in sales operations, strong financial analysis capabilities, and familiarity with territory planning and compensation. Join us to leverage your skills in a dynamic environment and help reshape cloud sales in critical industries.

Benefits

Health insurance

Registered Retirement Savings Plan

Paid time off

Qualifications

• 4+ years in sales operations or equivalent supporting a multi-geographical tech sales organization.
• Hands-on with territory planning, compensation, forecasting, finance, and business development.
• Proven ability to implement innovative sales processes and policies.

Responsibilities

• Drive Annual Planning Cycles and territory planning to optimize outcomes.
• Utilize CRM tools for analytics to empower sales teams and calculate commissions.
• Lead cross-functional collaboration with Business Development, Marketing, Finance, and Partners.

Skills

Financial analysis

Communication

Analytical skills

Data-driven decision-making

Excel expertise

Education

MBA or Advanced degree

Tools

CRM tools

Microsoft Office

Job description

Overview

The Canada Strategy & Operations team at AWS Canada is seeking a driven, analytical, and dynamic Revenue Operations professional to lead Sales Operations for industries within Canada Enterprise. As a key business stakeholder partnering with sales leadership in our rapidly growing organization, you'll drive strategic initiatives that propel revenue growth—including pioneering AI agentic workflows to supercharge forecasting and sales enablement. Join our high-impact Operations team to shape the future of cloud sales, helping elite sales reps crush metrics in Financial Services and Media & Entertainment verticals through data mastery and innovative tools.

Core Responsibilities

This role supports the rhythm of business with Annual Planning Cycles, territory planning, forecasting, Monthly Business Reviews, and cadenced metrics reporting to predict trends and optimize outcomes. You'll dive deep into data using CRM tools and advanced analytics to empower sales teams, spotting risks early, recommending actions to hit quotas, and calculating commissions with precision. In a fast-paced environment of explosive growth, you'll lead cross-functional efforts with Business Development, Marketing, Finance, and Partners, rolling up your sleeves to deliver predictable reporting and strategic recommendations that wow senior leaders.

Work hand-in-hand with sales managers to forecast attainment, align territories, and manage compensation, turning complex data into thrilling victories—potentially enhanced by experimental AI agents for sales accountability and pipeline optimization. Experience in Financial Services and Media & Entertainment is preferred, equipping you to tailor strategies for these high-stakes industries where data-driven decisions directly fuel outsized wins.

Strategic Impact

Define the vision for sales systems, processes, and policies to scale our business explosively, including headcount planning and end-to-end execution of revenue goals. Thrive as a self-starter in our matrixed world—where relationship building and earning trust with stakeholders across multiple organizations is one of the most critical skills for navigating complexity and driving influence—with business acumen and financial savvy that positions AWS Canada at the forefront of tech innovation. This is your chance to be the strategic force behind a powerhouse team, experimenting with AI to measure AI services sales and boost team performance.

Key responsibilities

This role drives operational excellence through Annual Planning Cycles, territory planning, forecasting, Monthly Business Reviews, and metrics reporting to predict trends and optimize outcomes. You'll leverage CRM tools and advanced analytics to empower sales teams, identify risks early, recommend quota-hitting actions, and calculate commissions precisely. In our high-growth environment, you'll lead cross-functional collaboration with Business Development, Marketing, Finance, and Partners—delivering predictable reporting and strategic recommendations that impress senior leaders.

Partner with sales managers to forecast attainment, align territories, and manage compensation, transforming complex data into wins potentially enhanced by experimental AI agents for sales accountability and pipeline optimization. Financial Services and Media & Entertainment experience preferred for tailoring strategies in these high-stakes industries.

We're the connective tissue between strategy and execution. Our team orchestrates critical business operations including headcount planning, resource allocation, organizational design, and strategic personnel movements that enable AWS Canada to scale effectively. We don't just plan—we build the frameworks and processes that allow our customer-facing teams to thrive and our business to grow sustainably.

We lead transformation initiatives that require building consensus across multiple divisions while maintaining focus on what matters most: enabling our teams to better serve customers.

About the team

AWS Global Sales

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Qualifications

Basic Qualifications

• 4+ years of leading a divisional sales operations function or equivalent responsibilities supporting a mid-to-large-scale multi-geographical hi-tech sales organization experience
• Hands-on experience in territory planning, compensation, forecasting, finance, strategy, and business development.
• Proven ability to invent, refine, and implement sales processes and policies.
• Strong financial, analytical, and communication skills; extensive Excel and Microsoft Office expertise required.

Preferred Qualifications

• Experience working within a high-growth, technology company
• MBA, or Advanced degree
• Experience in influencing senior leadership through data driven insights
• Excellent presentation skills for senior management; highly organized multitasker.
• AI certification or familiarity with using solutions that build agentic workflows

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company, Amazon's package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status.

CAN, ON, Toronto - 74,600.00 - 124,600.00 CAD annually