Field Engineer Job Details | Schindler Group

Schindler Group; Calgary; On-site; CAD 70,000 - 85,000; Full time

Job summary

Join a leading company as a Field Engineer, where you'll provide technical and project management support for the installation and maintenance of elevators and escalators. Leverage your expertise in engineering and strong problem-solving skills to enhance urban life and drive innovation while benefiting from competitive salary and benefits.

Benefits

Competitive Salary

Bonus Incentive Program

Professional Development Opportunities

Extended Health, Dental & Vision Plans

Paid Time Off Plans

Tuition Reimbursement Program

Group RRSP with Company Match

Qualifications

• 2-3 years in elevator industry or related experience.
• Ability to analyze complex problems systematically.
• Proficient communication skills.

Responsibilities

• Provide technical support to field operations.
• Troubleshoot escalated calls related to problem units.
• Manage projects, ensuring tasks are completed within budget.

Skills

Analytical

Communication

Organization

Customer Orientation

Innovation

Education

Degree or Diploma in Electrical or Mechanical Engineering

Tools

MS Office

Job description

Location: Calgary, AB,Alberta,Canada
Job ID:82121

We Elevate... Quality of urban life

Our elevators, escalators, and moving walks safely transport more than two billionof us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhancesquality of life for communities, and contributes to making places more accessible,inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect bothamong colleagues and for the world around us. By joining us, you don’t justbecome part of our success story; you help shape the future and continue our richlegacy that started back in 1874.

WithCanadianHeadquarters in Toronto, Ontario, Schindler Elevator Corporation specializes in latest-technologyengineering as well as mechanical and micro-technology products designedand rigorously tested for comfort, efficiency and reliability. Schindler productscan be found in many well-known buildings throughout Canada, includingScotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, andVancouver Canada Line.

Join us as a

Field Engineer Your main responsibilities

Primary Function

The Field Engineer provides technical support to field operations by evaluating standard techniques, identifying critical problems and recommending solutions for the installation, adjustment and maintenance of elevators and escalators. The incumbent makes independent technical decisions on details of work covered by engineering standards and receives direct supervision and guidance primarily on unusual, critical or controversial problems or questions.

Your Main Responsibilities

• Provide technical support by phone to assigned branch when they have difficulties to solve complex technical issues.
• Provide support on site when the escalated issues cannot be solved remotely.
• Provide support on site to help in the commissioning and start-up of complex projects or equipment.
• Support the field in the installation, commissioning and start-up of pre-series and/or 0- series from new products in introduction phase.
• Provide Technical support to the sales force and service leaders when bidding for a complex New Installations / Modernizations job or a complex service contract which demands more than the usual know how in the sales force if and when required.

Technical Support and Solutions

• Collaborate with field mechanics to troubleshoot escalated calls related to problem units
• Evaluates or devises alternative approaches to problems encountered in areas including equipment installation and adjustment, equipment servicing, component application, field investigations and preparation of related engineering documentation
• Identifies critical problem areas and recommends corrective action(s)

Project Management

• Develop, implement and maintain procedures to monitor and respond to callbacks, and “sick – units”
• Plans, schedules and coordinates detailed phases of field work in a portion of a major project or in a total project of moderate scope
• Completes tasks and assignments within budgetary limitations and in accordance with applicable specifications, codes and schedule requirements
• Creates surveys and analyzes jobs to develop specific requested technical field data and prepares related reports

What you bring

Education and Experience

• Degree or Diploma, preferably in Electrical or Mechanical Engineering
• 2-3 years in elevator industry or related experience, or a similar industry which includes the sales and servicing of capital equipment

Critial Skills

• Proficient in MS Office
• Analytical: ability to think conceptually to have impact, ability to understand complex tasks/situations/problems, analyze them using a systematic approach and identify trends or relationships
• Communication: Communicate clearly and articulately
• A service mindset: Demonstrate costumer focus through creating value for the customer
• Customer Orientation: The understanding and will to search for, work on and meet or exceed customer’s needs.
• Presentation: Ability to present materials clearly
• Organization: Possess excellent organization skills with the ability to balance high volume of activities and changing priorities
• Drive for Impact: Ability to fully understand the problem, assess responsibility, explore alternatives, develop creative solutions and negotiate settlements
• People and Team Orientation: Ability to interact with all levels and be an integral part of the operation and work to foster development of others
• Innovation: Demonstrate the ability to embrace new concepts and change as well as seek new ways of doing things
• Achievement Orientation: A concern for working or for competing against a standard of excellence, one’s own past performance, the performance of others, or objective measures

Travel

• Must be available to travel (30% - 40% of time)

What’s in it for you?

• Competitive Salary (commensurate with experience)
• Competitive Bonus Incentive Program or Commission Plan
• Wide range of professional and leadership development opportunities
• Competitive Extended Health, Dental & Vision Plans
• Generous Paid Time Off Plans
• Tuition Reimbursement Program
• Competitive Group RRSP with Company Match

We Elevate… Your Career

Become part of our team and help us enhance quality of life and drive innovation while raising the bar for safety and sustainability. We value your diverse skills and perspectives as together we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #TeamSchindler!
Discover more on our career website .

By submitting this application, you consent to allow Schindler ElevatorCorporation to share your application details (including your personalinformation) with our third-party recruitment partners and affiliate companies.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics and health, disability or veteran status.