Factory Technical & Operator Trainer

Komatsu America Corp.; Lively; On-site; CAD 88,000 - 110,000; Full time

Job summary

A leading mining equipment company is seeking a Factory Technical & Operator Trainer to deliver training for Hard Rock mining products. This role involves designing and improving training programs while ensuring compliance with health and safety standards. Candidates should possess a technical diploma or degree, robust communication skills, and a background in heavy mining equipment. The position offers competitive compensation and various benefits, including relocation support and a comprehensive health package.

Benefits

Relocation Support

Company Vehicle

Competitive wages

Annual Bonus

Comprehensive health benefits package

Qualifications

• 5+ years maintaining or operating heavy equipment in a mining environment.
• Demonstrated competence with mechanical, electrical, hydraulic systems.
• Experience facilitating training on technical equipment is considered an asset.

Responsibilities

• Deliver training sessions for Komatsu Mining's Hard Rock products.
• Support the development of technical and operator training programs.
• Serve as a frontline technical resource during equipment demonstrations.

Skills

Excellent written and verbal communication skills

Strong computer literacy, including proficiency in MS Office

Flexible and self-motivated

Education

Technical trades diploma or bachelor’s degree in engineering

Job description

Requisition ID: 34551

Onsite or Remote: Onsite Position

Location: 25 Fielding - Hard Rock Canada

Manager: Technical Training Supervisor

Division: Parts and Service

Shift: 5x2

Travel Requirements: Up to 50%

Job Overview

Joining our team as a Factory Technical & Operator Trainer means stepping into a role that blends hands‑on expertise with innovative learning delivery. Reporting to the Training Supervisor, you will contribute to the design, delivery, and continuous improvement of training programs for Komatsu's Underground Hard Rock mining products. In this role, you will empower our global service teams, dealers, and customers to achieve safe, efficient, and high‑performing equipment operation and maintenance. You’ll lead engaging learning experiences—whether delivered virtually, in our factory learning spaces, onsite with customers or dealers, or using advanced equipment simulators. Whether your background is more technical or operator‑focused, you’ll be at the forefront of advancing product knowledge, supporting global capability growth, and shaping the next generation of equipment expertise across our network.

Key Job Responsibilities

• Deliver training sessions for Komatsu Mining's cutting‑edge Hard Rock products, ensuring safe and efficient operation both on customer sites and within Komatsu Mining facilities.
• Support the development of engaging technical and operator training programs, collaborating with cross‑functional teams to ensure timely development aligned with product launches.
• Ensure compliance with health and safety regulations while maintaining Komatsu's rigorous quality standards in all training initiatives.
• Utilize advanced training technologies and simulation systems to deliver immersive and impactful learning experiences, fostering a culture of continuous improvement and expertise.
• Serve as a frontline technical resource, offering expert guidance and support during equipment demonstrations, warranty adjudication, and customer technical inquiries, reinforcing Komatsu's commitment to excellence and customer satisfaction.

Qualifications / Requirements

• Technical trades diploma or bachelor’s degree in engineering with practical equipment experience.
• 5+ years maintaining or operating heavy equipment in a mining environment; e.g. bolters, jumbos, loaders and trucks.
• Experience facilitating training on technical equipment considered an asset.
• Experience with BEV equipment is considered an asset.
• Demonstrated competence with mechanical, electrical, hydraulic systems or proven ability to safely operate hard‑rock mining equipment with functional awareness of mechanical, electrical, and hydraulic system performance.
• Excellent written and verbal communication skills.
• Flexible, self‑motivated and driven to achieve customer satisfaction goals and targets.
• Strong computer literacy, including proficiency in MS Office to develop and facilitate training in electronic platforms.
• Ability to facilitate technical training and impart detailed information including strong public speaking ability.

Additional Requirements

• Ability to work varied shift schedule.
• Ability to travel as required globally with valid passport.
• Ability to work in an underground environment as required.
• Verbal and written English language is required.
• Verbal and written Spanish language is considered an asset.
• Completion of underground hard rock common core modules in compliance with government and industry standards as applicable.
• Completion of MSHA certification modules in compliance with government and industry standards as applicable.
• Must possess a valid driver’s license.

Compensation Range

Compensation Range

At Komatsu, base pay is just one part of a comprehensive total compensation package designed to support and reward our employees. For this role, the annual base compensation range is $88,358.40 to $110,000.00 CAD. The final offer will be determined based on several factors, including the candidate’s skills, experience, qualifications, and the position location.

Additional Offerings

• Relocation Support
• Company Vehicle

Additional Information

We are currently recruiting to fill an existing vacancy within our organization. The successful candidate will be hired to fill a current role that is actively open and ready for immediate placement.

Company Benefits

• Competitive wages
• Annual Bonus
• Comprehensive health and insurance benefits package
• Company‑sponsored registered pension plan (RPP) and matching program
• Employee and family assistance programs
• Personal wellness allowance
• Paid uniform and personal protective equipment
• Paid vacation time
• Company‑supplied tools
• Training and education support
• Employee social engagement activities and benefits

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions. We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose. We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion. United, we are on a journey towards a sustainable future that creates value together.

EEO Statement

Komatsu is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability or genetic characteristics.

As we search for collective healing and true reconciliation, we strive to build respectful relationships with the Indigenous Peoples in Canada. We would like to acknowledge that most of our team members gather, work, and play on the traditional ancestral homelands of Indigenous Peoples and Nations across Canada, each with their own unique history, culture, and traditions.

Accommodations during the recruitment process are available on request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.