Express Lane Service Advisor: Fast-Paced Growth

Cochrane Toyota; Town of Cochrane; On-site; CAD 40,000 - 55,000; Full time

Job summary

A reputable automotive dealership in Cochrane is looking for an Express Lane Service Advisor. The role involves greeting customers, documenting their service needs, and ensuring the efficient handling of express services like oil changes and tire rotations. The ideal candidate will have excellent communication skills and a proven track record in customer service. This position offers a supportive work environment with growth opportunities in the automotive industry.

Benefits

RRSP matching

Health and Dental Benefits Package

Paid Time Off

Continuous on-the-job training

Great company culture

Qualifications

• Proven ability to deliver exceptional customer service in a fast-paced environment.
• 1–3 years of experience in automotive service, customer service, or advising.
• Energetic, positive personality with excellent communication skills.

Responsibilities

• Greeting Express Lane guests promptly and courteously.
• Initiating quick-service consultations and recommending express maintenance.
• Preparing work orders quickly and accurately to keep traffic moving.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

A reputable automotive dealership in Cochrane is looking for an Express Lane Service Advisor. The role involves greeting customers, documenting their service needs, and ensuring the efficient handling of express services like oil changes and tire rotations. The ideal candidate will have excellent communication skills and a proven track record in customer service. This position offers a supportive work environment with growth opportunities in the automotive industry.