Overview
At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely — helping keep the economy on track. We provide paid training and opportunities that support long-term careers and recognize hard workers who strive to make a difference. You will thrive in a close-knit, safety-focused culture working together as ONE TEAM.
The Expert, Indigenous Talent Development is responsible for designing, developing, implementing, and deploying development program and solutions offerings that foster the growth and advancement of Indigenous employees. This includes creating culturally relevant development opportunities that respect diverse career aspirations — whether employees seek growth, leadership roles, or fulfillment in their current positions. Moreover, the role focuses on enhancing job satisfaction, retention, and cultural safety by building programs that recognize contributions, support well-being, and strengthen belonging, including conducting leadership assessments to evaluate new and potential leaders’ skillsets and enable the skill building and upskilling of their capabilities.
Responsibilities
- Develop and deliver Development Program Offerings, Design, and Development using ADDIE (Analysis, Design, Development, Implementation, and Evaluation) and apply instructional design principles to program design and development.
- Collaborate with internal and external stakeholders, Subject Matter Experts (SMEs), and vendors to build learning journeys.
- Curate and configure learning curriculums aligned to the program framework in the Learning Management System (LMS) before deploying to the delivery team for implementation.
- Establish learning objectives tied to evaluation measures to assess reaction, learning application, behavior, Return on Investment (ROI), and metrics results.
- Leverage the Centre of Excellence (COE) Learning and Development (L&D) to implement solutions that enhance Indigenous programs.
- Maintain learning processes and training materials post-implementation.
- Contribute to identifying opportunities for program needs of targeted accelerated talent development.
- Develop strategies to increase retention through analysis of data and annual stay interviews.
- Create and manage career development initiatives such as mentorship, coaching, and leadership programs tailored for Indigenous employees.
- Facilitate leadership assessments and coordinate logistics.
- Provide tools to coach identified future leaders on an ongoing basis.
- Roll out initiatives for targeted accelerated talent development.
- Support targeted talent in creating and monitoring their customized development plan.
- Track program effectiveness, growth, and progression of Indigenous employees, overall participation rates, and career outcomes, in collaboration with the Analyst, Data Insight, to demonstrate progress and alignment with CN’s diversity and inclusion goals.
- Provide updates to IRAP working responsibilities and actions based on measurable targets.
- Research the latest trends and best practices in leadership assessments and leadership development programs.
- Identify skill gaps and provide learning opportunities to support career progression within CN.
- Solicit feedback from participants and stakeholders to enhance the assessment process.
- Work with and be informed on exit interviews and annual stay interviews to ensure retention strategies are aligned with shared data and feedback.
- Collaborate with Human Resources (HR), business leaders, and Indigenous community representatives to ensure programs are culturally relevant and impactful.
- Make recommendations and implement changes to improve programs to increase effectiveness and impact.
Continuous Improvement
- Track program effectiveness, growth and progression of Indigenous employees, overall participation rates, and career outcomes, in collaboration with the Analyst, Data Insight, to demonstrate progress and alignment with CN’s diversity and inclusion goals.
- Provide updates to IRAP working responsibilities and actions based on measurable targets.
- Research the latest trends and best practices in leadership assessments and leadership development programs.
- Identify skill gaps and provide learning opportunities to support career progression within CN.
- Solicit feedback from participants and stakeholders to enhance the assessment process.
- Work with exit interviews and annual stay interviews to ensure retention strategies are aligned with data and feedback.
- Collaborate with HR, business leaders, and Indigenous community representatives to ensure programs are culturally relevant and impactful.
- Make recommendations and implement changes to improve programs to increase effectiveness and impact.
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and stress.
Requirements
Experience
- Leadership Development, Talent Management or Learning and Development
- Minimum 5 years of progressive experience in leadership development, talent management, or learning and development
- Demonstrated success in designing, developing, implementing, and measuring leadership development programs
- Experience working with high-potential talent pipelines and succession planning
- Facilitation, stakeholder management, and program evaluation skills
- Proven experience and network with Indigenous communities’ culture and history
- Human capital management experience and SuccessFactors
- Graphic design experience
- Any experience for these above would be considered as an asset
Education/Certification/Designation
- Bachelor’s Degree in Human Resources, Instructional Design, Education, Organizational Development, Business, Psychology, or a related field
- Certifications in leadership development frameworks or coaching (e.g., Hogan, ICF)
- Project Management Professional (PMP) certification
- Any designation for these above would be considered as an asset
Competencies
- Applies critical thinking
- Knows the business and stays current on industry needs
- Demonstrates agility and drives change
- Innovates
- Collaborates with others and shares information
- Promotes diversity and equity
- Creates a sense of belonging and inclusion
- Sets direction and inspires others
- Communicates with impact
- Identifies needs and finds solutions to create value for all stakeholders
Technical Skills/Knowledge
- Strong knowledge of Microsoft Office
- Learning Management System, Cornerstone
- Analytics and Evaluation proficiency, Qualtrics
- Fluently bilingual, both written and verbal (English, French)
- Any knowledge for any of the above would be considered as an asset
About CN
CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN\'s network connects Canada\'s Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.
At CN, we are dedicated to building North America\'s safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. If you require an accommodation for the recruitment process, please contact our team at cnrecruitment@cn.ca.
As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.
Please monitor your email on a regular basis as communication to applicants is done via email.