Events Coordinator - Food Services

City of Mississauga; Mississauga; On-site; CAD 69,000 - 93,000; Full time

Job summary

A municipal government is seeking an Events Coordinator - Food Services to manage, book, and coordinate food service functions and events. This role involves client interactions, event planning, and marketing initiatives to enhance customer experiences. Ideal candidates should have over five years of experience in event coordination, a post-secondary education in hospitality/event management, and certifications in Smart Serve and First Aid. A valid Class 'G' driver's license is required for travel to various event locations.

Qualifications

• At least 5 years of progressive event coordination experience in restaurants/catering.
• Smart Serve Certification; willing to obtain First Aid/CPR and Food Handlers certification.
• Knowledge of Alcohol and Gaming Commission of Ontario regulations.

Responsibilities

• Coordinate food service functions and events for internal and external customers.
• Manage booking reservations and communicate event details effectively.
• Attend trade shows for business development and develop customer service programs.

Skills

Event coordination

Customer service

Organizational skills

Marketing

Communication

Education

Post-secondary program in Hospitality/Event Management

Tools

MS Word

MS Outlook

MS Excel

ActiveNet

SAP systems

Silverware POS systems

Job description

Events Coordinator - Food Services

Contract Duration: Up to 1 Year
Number of Positions:1
Closing Date:01/28/2026

Job Summary

Reporting to the Supervisor, Event Bookings, the Coordinator, Events - Food Services will be responsible for booking and coordinating a variety of food service functions, conferences, and events. The Coordinator, Events - Food Services will manage, plan and communicate event details to on premises staff at multiple locations.

Acting as the main point of contact between our teams and clients, you'll lead marketing initiatives, understand client requirements, and manage aspects of event planning to surpass expectations. If you thrive on crafting unforgettable experiences and have a passion for hospitality, we welcome you to join our vibrant team.

Duties and Responsibilities

As the first point of contact for internal and external customers, you will:

• Work with the food services management team to develop a sound approach to market food and beverage banquet facilities to customers.
• Have the ability to identify the client's needs and evaluate their requirements.
• Provide cost estimates and banquet event orders in a timely manner.
• Assist with menu planning based on communication received from the culinary team.
• Obtain/record event details on banquet event orders (BEOs); confirm booking reservation in city system (ActiveNet); effectively communicate even details/service requirements and updated to all related venues.
• Upsell and maximize revenue potential.
• Follow-up with clients upon event completion.
• Attend food and beverage trade shows for the purposes of business development and sales; develop customer "friendly" service/resource programs.
• Assist client with planning to ensure the banquet "experience" (event coordination/timing, ceremony/floor/conference/meeting set-ups, wine/bar service, menu selection, linens and music/decorations) meet expectations and is well received.
• Update on a regular basis a variety of administrative documents/reports.
• Process invoices for banquet/catering services and forward them to the customer service centre.
• Follow up on outstanding client documents including but not limited to payments, signed contracts, signed BEOs.
• Act as a resource for Food Services and venue staff with respect to details and logistics.
• Perform other duties as assigned.

Skills and Qualifications

• Graduate of a post secondary program in a Hospitality or Event Management program with at least 5 years progressive event coordination responsibility in restaurants/catering, and or conference/event coordination, sales and marketing experience.
• Must possess Smart Serve Certification and willing to obtain First Aid/CPR, Food Handlers and WHMIS certification within 6 months of hire.
• Experience and robust working knowledge of wedding etiquette/planning, banquet styles of service, cocktail receptions, conference/meeting requirements, golf tournaments, theatre events.
• Extensive knowledge of Alcohol and Gaming Commission of Ontario rules, regulations and endorsements required.
• Competent computer literacy in MS Word, Outlook and Excel.
• Ability to learn and apply various other software programs including: ActiveNet Report Printing, SAP systems and Silverware Point of Sale (or comparable POS systems) and event management software.
• Excellent customer service skills with the ability to establish effective working relationships with both external and internal customers/coworkers by way of excellent oral and written communication skills.
• Ability to work in a fast-paced work environment including strong organizational skills with the ability to prioritize, multitask and work under tight timelines.
• Must be able to work effectively in a team setting as well as independently.
• Excellent organizational skills with the ability to prioritize, follow-up, as well as exercise good judgement with customer requests.
• Knowledge of corporate business trends, ability to prepare estimates and Request for Proposal (RFP's) accurately.
• The ability to work flexible hours including evenings, weekends and holidays is required.
• Must possess a Valid Class "G" drivers license. Access to a vehicle to attend various locations and events is required.

Hourly Rate/Salary:$33.21 - $44.28 (Equivalent to salary $69,080 -$92,107)
Grade:TD
Hours of Work:40 hours per week
Work Location:Civic Centre
Organization Unit:CMS/Food Services-Event Bookings
Department/Division/Section:CMS/Community Services Dept,CMS/Recreation & Culture Division,South District
Non-Union/Union: Non Union

The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.

Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

Equity, Diversity and Inclusion

The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations

The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to [e-mail] citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.