Evening Member Experience Lead (2-10 PM)

Planet Fitness Franchising, LLC; Centreville-Wareham-Trinity; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading fitness franchise is seeking a Full Time Evening Shift Leader in Centreville-Wareham-Trinity. This role involves providing exceptional customer service to members and guests while managing front desk activities. Key responsibilities include greeting visitors, assisting with member sign-ups, and ensuring the cleanliness of the facility. Ideal candidates will possess strong customer service skills, a passion for fitness, and the ability to work well both individually and as part of a team. Competitive benefits package is offered.

Benefits

Full benefits package

Health insurance

401K plans

Paid Time Off (PTO)

Qualifications

• Customer service background preferred.
• Strong listener with the ability to empathize.
• Punctuality and reliability is a must.

Responsibilities

• Greet members and provide exceptional customer service.
• Handle front desk activities and answer phone inquiries.
• Facilitate member account updates and tours.

Skills

Customer service skills

Problem solving

Communication

Teamwork

Computer proficiency

Job description

A leading fitness franchise is seeking a Full Time Evening Shift Leader in Centreville-Wareham-Trinity. This role involves providing exceptional customer service to members and guests while managing front desk activities. Key responsibilities include greeting visitors, assisting with member sign-ups, and ensuring the cleanliness of the facility. Ideal candidates will possess strong customer service skills, a passion for fitness, and the ability to work well both individually and as part of a team. Competitive benefits package is offered.