ERP & Integrations Implementation Specialist

Brex; British Columbia; Hybrid; CAD 70,000 - 88,000; Full time

Job summary

A technology company is seeking an Associate Technical Consultant in Vancouver to guide customers through integration implementations. Responsibilities include supporting customers during onboarding, facilitating communication about integration processes, and collaborating with internal teams to ensure successful adoption. The role requires strong organizational skills, a customer-first approach, and knowledge of accounting systems. This position also offers a hybrid working model with some remote work options.

Benefits

Up to four weeks of fully remote work annually

Hybrid work environment

Qualifications

• 1+ years of experience in a customer-facing role with accounting systems.
• Basic knowledge in General Ledger, Accounts Payable, and Expense Management.
• Strong ability to communicate functionality and benefits of integrations.

Responsibilities

• Guide customers on ERP architecture and business process flows.
• Support customers through their implementation journey.
• Channel product feedback between customers and internal teams.

Skills

Customer-facing role experience

Communication skills

Organizational skills

Problem-solving ability

Tools

QuickBooks Online

NetSuite

Xero

Job description

A technology company is seeking an Associate Technical Consultant in Vancouver to guide customers through integration implementations. Responsibilities include supporting customers during onboarding, facilitating communication about integration processes, and collaborating with internal teams to ensure successful adoption. The role requires strong organizational skills, a customer-first approach, and knowledge of accounting systems. This position also offers a hybrid working model with some remote work options.