Environmental Services Attendant

Gateway Casinos & Entertainment; Rama; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading gaming and entertainment company in Ontario is seeking a part-time Environmental Services Attendant. The role requires candidates who excel in cleaning and customer service. Responsibilities include maintaining cleanliness in all assigned areas, operating cleaning equipment, and ensuring safety compliance. Ideal candidates should have a strong work ethic and previous cleaning experience. This position offers a starting wage of $17.71 with opportunities for increases based on tenure.

Qualifications

• Must be able to obtain and maintain AGCO licensing.
• Ability to walk and stand for prolonged periods.
• Previous housekeeping or cleaning experience is an asset.

Responsibilities

• Clean and maintain all assigned areas effectively.
• Complete inspections on equipment and report malfunctions.
• Understand and follow safety procedures.

Skills

Reliable work ethic

Customer service experience

Ability to multitask

Knowledge of cleaning supplies

French language skills

Tools

Floor maintenance equipment

Job description

Overview

Job Type: Part-Time

Wages: Start Rate: $17.71; 5.20 Rate: $19.93; 1-Year Rate: $22.14

Job Title/Classification: Environmental Services Attendant

Department: Environmental Services

Employment Type: Part-Time

Shift Assignment: Day, Mon/Tue OFF

Posting Date: June 25, 2025

Application Deadline: July 2, 2025

IMPORTANT: Bargaining unit members will be considered first for this position. Successful applicant must possess the skill, ability and knowledge required to perform this position.

Why Work For Us

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and Halley9;s Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. Further information is available at www.gatewaycasinos.com.

The Position

In the role of Environmental Services Attendant, we are looking for candidates who enjoy cleaning with attention to detail and who embrace our high levels of customer service. If you enjoy a fast paced and dynamic work environment — we want to hear from you!

Key Responsibilities

• Clean and maintain all assigned areas in an effective, responsible and appropriate manner.
• Clean and keep all public and non-public areas in an orderly and attractive manner.
• Work with a scheduled system of assigned duties.
• Ensure that all products and equipment are carefully accounted for and properly stored in a safe and secure manner; notify supervisor of low supplies.
• Complete accurate inspection reports on equipment and report malfunctions.
• Remain current and familiar with all cleaning chemicals and their uses.
• Maintain a professional appearance as per company grooming policy.
• Maintain a high level of professionalism, positive demeanor and service etiquette at all times.
• Directly or indirectly provide for superior customer service and promote excellent employee relations with co-workers.
• Understand and follow safety and emergency procedures and comply with Hotel and Casino policies and procedures.
• Perform other tasks as assigned by management.

What You’ll Require

• Reliable and dependable work ethic.
• Must be able to obtain and maintain AGCO licensing.
• Must have the ability to multitask in a busy, fast-paced work environment.
• Must be able to operate floor maintenance equipment.
• Must be able to push and pull equipment and cart 5–50 lbs. force; frequent lifting of supplies (5–50 lbs.).
• Must be able to perform essential duties that require constant use of hands, wrists, arms, shoulders and back to grip, carry, lift and bend.
• Ability to walk and stand for prolonged periods (regular work shift 8 hours).
• Ability to climb a six foot ladder.
• Knowledge of cleaning supplies, chemicals, techniques and uses is an asset.
• Ability to work independently and/or cohesively with a team while promoting good employee relations with co-workers.
• Ability to work with cleaning chemicals, such as sanitizers, disinfectants, and aerosols.
• Able to perform repetitive duties throughout a shift (polishing slot machines, cleaning washrooms, vacuuming).
• Proven customer service experience.
• Demonstrate accountability and follow through on commitments.
• Previous housekeeping, environmental service or cleaning experience is an asset.
• Committed to learning and maintaining knowledge of cleaning supplies and equipment, including proper and safe storage of such.
• French language skills (verbal and written) are an asset.
• All employees are expected to comply with the duties of workers or supervisors, as prescribed by applicable health and safety acts and Casino Rama policies.

What Is Next

Love what you see so far? For the best chance to hear from us, apply within 7 days of the posting date. Not the right fit this time? Follow us on our careers social media pages. Gateway will post/recruit in accordance with the terms and conditions of applicable Collective Agreements. Gateway is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.