Entry-Level Tech Support Agent — Training Included

The Sydney Call Centre; Sydney; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Technical Support Agent, where you'll engage with customers to resolve issues and provide exceptional service. This full-time role offers comprehensive training and opportunities for growth in a supportive environment. Ideal candidates are motivated and eager to learn, ready to thrive in a dynamic office setting. Enjoy a range of perks, including paid time off, health benefits, and a fun workplace culture. If you're passionate about helping others and looking for a rewarding career, this is the perfect opportunity for you!

Benefits

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Casual Dress Code

Career Growth Opportunities

Qualifications

• Must be 18 years or older with a high school diploma.
• Excellent communication and organizational skills required.

Responsibilities

• Handle inbound and outbound customer interactions professionally.
• Ensure first call resolution through effective problem-solving.

Skills

Customer Service

Problem Solving

Communication Skills

Conflict Resolution

Time Management

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

Join a forward-thinking company as a Technical Support Agent, where you'll engage with customers to resolve issues and provide exceptional service. This full-time role offers comprehensive training and opportunities for growth in a supportive environment. Ideal candidates are motivated and eager to learn, ready to thrive in a dynamic office setting. Enjoy a range of perks, including paid time off, health benefits, and a fun workplace culture. If you're passionate about helping others and looking for a rewarding career, this is the perfect opportunity for you!