Entry Level Customer Service - Work From Home

Spade Recruiting; Winnipeg; Remote; CAD 30,000 - 60,000; Full time

Job summary

A union label supplemental benefits provider is seeking motivated individuals to work remotely in member engagement. You'll manage calls and presentations, helping individuals understand their benefits. Ideal candidates have strong communication skills and a customer service background. The role offers a comprehensive benefits package, weekly pay, bonuses, and opportunities for leadership development.

Benefits

Comprehensive benefits package

Weekly pay plus monthly performance bonuses

All-expenses-paid annual trips

Leadership development and advancement pathways

Qualifications

• Motivated to grow with strong interpersonal skills.
• Legal eligibility to work in the U.S. or Canada.

Responsibilities

• Manage inbound and outbound calls to connect with members.
• Schedule and lead virtual presentations to review benefits.
• Explain coverage options and guide families through choices.
• Process paperwork accurately and efficiently.
• Maintain quality standards to ensure client satisfaction.
• Develop leadership skills for advanced career opportunities.

Skills

Excellent verbal and written communication abilities

Strong customer service skills

Professional, positive, and energetic attitude

Ability to work well with individuals and groups

Collaborative, team-oriented mindset

Prior experience in customer service or sales

Job description

Join a 100% Union Label Company — Work Remotely

Who We Are

We’re proud to be recognized as theonly 100% union label supplemental benefits provider in the world.For over 60 years, we’ve partnered with more than40,000 unions and associations internationally,helping hardworking families protect what matters most. Through both supplemental and permanent benefit programs, we’ve built a reputation for service, integrity, and long-term support.

What You’ll Do

As part of our team, you’ll work directly with union members who havepersonally requested information about their benefits.This is not cold calling or door-to-door sales — it’s about having meaningful conversations with people who value what we provide. Your daily responsibilities will include:

• Managing inbound and outbound calls to connect with members

• Scheduling and leading virtual presentations to review benefits

• Explaining coverage options and guiding families through their choices

• Processing paperwork accurately and efficiently

• Maintaining quality standards to ensure client satisfaction

• Developing leadership skills and preparing for advanced career opportunities

Qualifications

We’re looking for individuals who are motivated to grow and bring strong interpersonal skills to the table. Ideal candidates will demonstrate:

• Excellent verbal and written communication abilities

• Strong customer service skills with a focus on building relationships

• A professional, positive, and energetic attitude

• The ability to work well with individuals and groups alike

• A collaborative, team-oriented mindset

• Prior experience in customer service or sales (preferred, but not required)

• Legal eligibility to work in the U.S. or Canada

What We Offer

We believe in investing in our people. That’s why we provide:

• Acomprehensive benefits packagefor you and your family

• 100% remote work,giving you the freedom to design your schedule

• Weekly pay plus monthly performance bonusesto reward results

• Leadership development and advancement pathwaysfor long-term career growth

• All-expenses-paid annual tripsto exciting destinations — including the Bahamas, Cancun, and Las Vegas — to celebrate achievements with our team