eCommerce Site Merchandiser

Carter's; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A prominent children's apparel company is seeking a Site Merchandiser to manage eCommerce site operations, including merchandising and product flows. This role requires proficiency in Microsoft Office Suite, particularly Excel, along with strong organizational and communication skills. Prior eCommerce experience is highly preferred. You will collaborate cross-functionally with buying and marketing teams, ensuring the accuracy of product listings and support for promotional pricing. Join us for a meaningful career with opportunities for growth in a hybrid work environment.

Benefits

Career development opportunities

Mentorship programs

Flexible work environment

Qualifications

• Advanced proficiency in Excel is essential.
• Must be detail-oriented and organized.
• Experience in eCommerce is highly preferred.
• Retail experience, especially in children’s clothing, is advantageous.

Responsibilities

• Manage day-to-day maintenance of the eCommerce site.
• Coordinate with the Buying team for product merchandising.
• Oversee site refreshes and new product flows.
• Ensure product accuracy and manage promotional activities.

Skills

Advanced Microsoft Office Suite proficiency

Highly organized

Detail-oriented

Strong communication skills

Ability to multi-task

Flexible

Education

Bachelor’s Degree or equivalent experience

Job description

Serving the needs of all families with young children, Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's.

How you’ll make an impact:

As a Site Merchandiser, this candidate will be responsible for managing day to day maintenance of the eCommerce site, working with the Buying team to merchandise product, executing site refreshes, managing new product flows and executing pricing.

This role reports to the eCommerce Product Category Manager on-site, 3 days a week in a hybrid work environment.

70%: eCommerce Site Operations

• Participates in bi-weekly site scrubs with eCommerce and Buying team
• Supports global price changes and promotions for the site
• Responsible for product accuracy on the site
• Ensure photo and copy match and that all usable images are linked to the product
• Captures weekly competitor homepages, emails and Key Item Pieces
• Supports Workload Flow for both brands including:
  • Site Refresher Calendar
  • Item Master & Master Price File Creation
  • Monthly Navigation
  • Product Turn-on
  • Stock Not Live reporting

30%: CROSS FUNCTIONAL COLLABORATION

• Reviews weekly site refreshers with the team, ensuring that all linking, destinations, and merchandising needs are met
• Supports and coordinates with buying team projects i.e. swatching, stylitics and outfit bundles
• Acts as point of contact for the DC and Order management team as it pertains to product issues
• Partners with traffic, email, and dev teams on any outstanding JIRA tickets or issues
• Collaborates directly with internal (DTC buyers and marketing)
• Reviews recommendation zones and sort order rules and tracks changes
• Works with eCommerce product team to gain a deeper understanding of Salesforce capabilities and opportunities
• Trains the broader team, including buying team, on any new site initiatives or functionality
• Works directly with Manager-Site Merchandising to gain a deeper understanding of all site initiatives
• Works on special projects as assigned
• Assist with monthly navigation assignment
• Assist with purchase order management

We’d Love to hear from you if:

Must haves:

• Advanced Microsoft Office Suite proficiency, especially in Excel
• Highly organized, detail oriented, and have strong communication skills
• Proven ability to multi-task, be flexible, and to prioritize
• Passion for the web and online shopping a plus

Preferred skills and experience:

• Prior Ecommerce experience highly preferred
• Bachelor’s Degree (or equivalent experience) preferred

Retail experience preferred, especially in children’s clothing

Make a career at Carter’s:

• Career Development: Success starts from within, and we have several paths from which you can choose to enhance your career evolution. From Carter’s University to Toastmasters to mentorship programs and more, we encourage you to utilize these tools to elevate your professional prowess.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter’s | OshKosh est un employeur souscrivant au principe de l'égalité d'accès à l'emploi et encourage tous les candidats intéressés et qualifiés à postuler. Si vous avez besoin de certaines mesures d'adaptation, n'hésitez pas à communiquer avec nous.

Carter’s | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.