E-Commerce Coordinator (Menu Integration) - Pizza Hut Canada

Pizza Hut; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading QSR brand in Toronto is seeking an E-Commerce Coordinator to bridge back-end menu design and digital content execution. The role demands collaboration, analytical skills, and attention to detail to enhance the online shopping experience. The ideal candidate has experience in digital merchandising and understands e-commerce principles to optimize customer interactions and deliver impactful results.

Qualifications

• 2+ years in digital merchandising, e-commerce, marketing, or data entry.
• Strong analytical skills with capability to interpret data and identify trends.
• Excellent communication and ability to collaborate across teams.

Responsibilities

• Manage menu and content updates with digital and marketing calendars.
• Conduct A/B and multivariate tests for optimization.
• Analyze sales data for trends and improvements.

Skills

Analytical skills

Communication

Attention to detail

Organizational skills

Collaboration

Tools

Contentful

Optimizely

GA4

JIRA

Monday.com

Job description

Pizza Hut Canada is hiring an E-Commerce Coordinator (Menu Integration). The role is the primary point of contact for bridging back-end menu design and digital content execution, managing configuration and updates across platforms to ensure accuracy, consistency, and alignment with marketing initiatives. The ideal candidate has a strong understanding of e-commerce principles, digital merchandising strategies, and data analysis techniques to optimize the online shopping experience. Success requires ownership, effective cross-functional collaboration, attention to detail, and clear communication with stakeholders to deliver a seamless and impactful digital guest experience.

Key Responsibilities

• Align menu and content updates with digital and marketing calendars, taking ownership of designated windows throughout the year.
• Manage execution of digital content, including product imagery, descriptions, banners, and promotional assets.
• Manage menu execution and menu architecture build, including creation and launch of new products, limited-time offers (LTOs), deals, and bundles.
• Menu data entry for all stakeholder requests, acting as the originator of new menu data.
• Oversee new store onboarding to the menu management tool.
• Conduct A / B and multivariate tests to optimize merchandising layouts, product placements, and promotional strategies.
• Provide feedback on tools and processes and report defects where applicable.
• Coordinate with stakeholders across functions to optimize digital channels and ensure a seamless customer experience.
• Analyze sales data and customer behavior to identify trends, patterns, and opportunities for improvement in digital merchandising effectiveness.
• Develop reports and presentations to communicate findings, insights, and recommendations to key stakeholders.
• Drive internal process development and continuous improvement initiatives.
• Stay abreast of industry trends, best practices, and emerging technologies in digital merchandising and e-commerce.

Required Qualifications

• Attendance at the Vaughan, ON office 2 days a week on Tuesday and Thursday.
• 2+ years of proven experience in digital merchandising, e-commerce, marketing, or data entry, preferably within QSR or Retail.
• Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable strategies.
• Familiarity with A / B testing methodologies, e-commerce metrics, and performance optimization techniques.
• Excellent communication and presentation skills, with the ability to clearly convey complex ideas and collaborate across diverse teams and stakeholders.
• Highly detail-oriented with strong organizational skills and a focus on accuracy in execution.
• Demonstrated sense of ownership and accountability for deliverables, with the ability to pace and prioritize work effectively.
• Ability to thrive in a fast-paced, deadline-driven environment and adapt quickly to evolving priorities.

Preferred Qualifications

• Extremely detail-oriented and organized, with strong accountability for time management and task prioritization.
• Ability to anticipate challenges and proactively mitigate issues.
• Experience tactically building a menu to optimize customer experience and sales.
• Experience using Contentful or similar content management or configuration tooling.
• Experience using Optimizely or similar A / B testing tools.
• Experience using Fullstory or similar heatmapping tools.
• Experience using GA4.
• JIRA and Confluence experience a plus.
• Monday.com experience a plus.
• eCommerce experience in QSR or Retail industry a plus.

Details

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Management and Manufacturing
• Industries : Restaurants