Supervisor

DSW-Designer Shoe Warehouse; Winnipeg; On-site; CAD 30,000 - 60,000; Part time

Job summary

A retail footwear company in Winnipeg is seeking a Part-time Supervisor to lead the store environment and enhance customer experiences. The ideal candidate will excel in customer service, demonstrate leadership, and adapt to a fast-paced team environment. Responsibilities include coaching team members, maximizing store performance, and maintaining exceptional product and industry knowledge. This role offers flexible scheduling, discounts, and opportunities for growth in a diverse, inclusive workplace.

Benefits

30% discount on regular priced merchandise

Flexible scheduling

Monthly bonus potential

Employee Assistance Program

Growth and training opportunities

Qualifications

• Open and approachable attitude when interacting with customers and co-workers.
• Excellent customer service skills.
• Motivated to achieve results in a fast-paced environment.

Responsibilities

• Lead the store environment fostering inclusivity.
• Coaching and providing feedback to the team.
• Ensure operational excellence and customer satisfaction.

Skills

Customer service

Team collaboration

Adaptability

Leadership

Job description

Overview

WILL YOUR SHOES TAKE YOU TO A CAREER AT DSW?

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada) and welcome all applicants. #Canyoufillourshoes?

We’re looking for a (Part-time) Supervisor for our DSW banner who will put their best foot forward.

As a (Part-time) Supervisor, you will report to the Store Manager and assist in leading the store environment, which fosters inclusivity and diverse customer connections. In this role, you will be responsible for role modeling service standards, coaching and leading the team to achieve store objectives, including in-store sales, web orders, and goals as directed by the Store Manager. Your ability to thrive in a fast-paced environment, collaborate and execute on operational excellence will be key to your success in this role.

Key job accountabilities include but are not limited to:

• Assumes a leadership role with responsibility for maximizing store business results by consistently creating exceptional customer experiences.
• Maintains exceptional product knowledge and industry trend knowledge.
• Facilitates achievement of business results by role modelling a shopping experience that encourages uniquely responsive customer service, compelling merchandise presentation and operational integrity that will encourage positive customer connections and loyalty.
• Coaches and provides feedback as directed by Store Management to achieve segment success.
• Fosters teamwork, collaboration and change advocacy within the store and district.
• Maintain effective, open lines of communication with the Store Manager.
• Open & closes the store proficiently.

Qualifications:

• Open, approachable, and outgoing attitude when interacting with customers and co-workers.
• Excellent customer service and strong will to assist customer needs.
• Motivated and driven to achieve results.
• Ability to work efficiently in the fast-paced team environment.
• Openness to learn and develop new skills.
• Flexibility and ability to quickly adapt to change.
• Ability to assume a variety of scheduled shifts including closing shifts and weekends as required.

Working here is a shoe lover’s dream:

• 30% discount off at our stores on regular priced merchandise.
• Flexible scheduling
• Additional benefits include monthly bonus potential and opportunities
• 24/7 support available through our Employee Assistance Program to speak with licensed counselors, work/life specialists, legal and financial assistance, and more.
• Unlimited opportunity for growth and training and development programs
• Open Door Policy and much more

This posting is for an existing vacancy within Designer Brands Canada.

JOIN OUR RETAIL TEAM AND STEP INTO A CAREER YOU’LL LOVE

At Designer Brands Canada, we encourage you to be yourself and respect others for who they are. Our diversity makes us strong and creates an inclusive and welcoming environment where everyone’s self-expression is highly valued. We know that fostering diversity and inclusion brings out your full potential and creates an engaging environment for everyone. We believe that you, in all your uniqueness, belong at Designer Brands (Canada). We welcome all applicants. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please advise our Human Resources team if you require an accommodation at any time during the recruitment process. Use of Artificial Intelligence: Some roles may use artificial intelligence–enabled tools to support aspects of the recruitment process, such as resume screening. Final hiring decisions are made by hiring managers.

To view all open positions, visit our Career Page at a generic reference: careers.designerbrandscanada.com

#SDB