DS-U24-46 Community Support Worker

Springboard; Toronto; On-site; CAD 55,000 - 65,000; Part time

Job summary

A leading charitable organization in Toronto seeks a part-time Support Worker to assist individuals with developmental disabilities. The role involves community support, counselling, and crisis management. Ideal candidates will have a background in Social Services and experience in developmental services. Flexibility in working hours is essential. Join us to make a difference in the lives of individuals seeking independence.

Benefits

Comprehensive benefits package

Employee Engagement Committee activities

Qualifications

• At least two years of recent experience in developmental services.
• Knowledge of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities.

Responsibilities

• Assist individuals with daily activities and community involvement.
• Manage challenging behaviors using appropriate strategies.
• Complete documentation, forms, notes, and scheduling.

Skills

Communication

Crisis Management

Flexibility

Education

Post-secondary diploma/degree in Social Services

Tools

MS Office

Job description

ABOUT US

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional, and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk, and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skills development, personal growth, and social interaction. We actively promote work/life balance and mental health supports. Communication across the agency is encouraged through Town Halls, quarterly orientations, and feedback opportunities. We are a learning organization that values input from our staff.

Our active Employee Engagement Committee promotes staff connection through communication, rewards and recognition, career development, and social activities. Springboard offers a comprehensive benefits package for full-time, permanent staff, including a savings plan to support various aspects of their lives.

THE OPPORTUNITY

Job Class

Union

Department

Developmental Services

Location

Supportive Independent Living

Status

Part-time, Permanent

Pay Rate

$26.84 per hour

Vacancy Number

DS-U24-46

Number of vacancies

1

Available

Immediately

Hours/Shifts

20 Hours Bi-Weekly. Schedule to be determined by the supported individuals and operational needs. Schedules are subject to change.

This position supports individuals with developmental disabilities/dual diagnosis, aged 18 and older, to live independently. Responsibilities include community support, counselling, life skills facilitation, safety, crisis management, and administrative duties. Support may involve exposure to animals, secondhand smoke, etc. Flexibility in working hours is required. This is a bargaining unit position.

This role collaborates with the Community Housing Worker to implement goals.

HOW YOU CAN CONTRIBUTE

• Support and Counselling – Assist individuals with daily activities, community involvement, health, social interactions, nutrition, financial management, and goal achievement.

• Community Support/Outings – Facilitate community access and appointments, including transportation knowledge.
• Conflict Management – Manage challenging behaviors using appropriate strategies and crisis intervention techniques.
• Health and Safety – Maintain a safe environment and advocate for individuals.
• Administrative Duties – Complete documentation, forms, notes, and scheduling.

WHO YOU ARE

Education/Experience

• Post-secondary diploma/degree in Social Services (e.g., BSW, BA, DSW, SSW).
• Proficient in MS Office applications.
• Valid First Aid and Safe Management certifications.
• At least two years of recent experience in developmental services, including working with individuals with disabilities, community support, counselling, and crisis management.

Knowledge of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities (2008). Understanding of community resources, individual support planning, and assessment skills are required. Effective crisis intervention, communication skills, and core competencies such as flexibility and change management are essential.

Preferred Qualifications

• Ability to speak French.

HOW TO APPLY

Thank you for your interest. Completion of references, background checks, and proof of education are required. Applications are accepted until the position is filled. Please submit a single document with your cover letter and resume, including the vacancy number in the email subject line.

No phone calls. Only shortlisted candidates will be contacted.

We value diversity and are committed to an inclusive environment. Accommodation requests are welcome during the recruitment process.