Distribution Operations Specialist- Toronto

Fédération Internationale de Football Association; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading global sports organization is seeking a Distribution Operations Specialist in Toronto to optimize and execute logistics operations for the FIFA World Cup 26™. The ideal candidate will manage day-to-day distribution activities, ensuring timely delivery and compliance with standards. This role requires a bachelor's degree in logistics, 2-4 years of relevant experience, and strong skills in organization and customer service. The position promotes sustainability practices in logistics.

Qualifications

• 2–4 years of experience in logistics, distribution, or transportation operations.
• Fluent in English; proficiency in French is a plus.
• Familiarity with transportation documentation and customs procedures.

Responsibilities

• Coordinate deliveries and ensure timely execution of move orders.
• Track shipments and report status to the Regional Manager.
• Collaborate with logistics teams to maintain high service standards.

Skills

Logistics Management

Organizational Skills

Customer Service

Decision Making

Communication

Education

Bachelor’s Degree in Logistics or Supply Chain Management

Tools

MS Office Suite

Planning Software

Job description

Distribution Operations Specialist- Toronto

Application Deadline: 4 January 2026

Department: Tournament and Venue Operations

Employment Type: Fixed Term - Full Time

Location: Toronto

Description

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

THE POSITION

Main activities and responsibilities

Reporting organisationally to the Regional Manager Distribution, and the Director of Operational Services in Canada, the Distribution Operations Specialist will be a key member of the FIFA26 Logistics team, and work in close collaboration with FIFA Zurich key collaborators and other key individuals. This position is responsible for the day-to-day execution of regional distribution operations in their designated region to ensure seamless and cost-effective transportation, timely delivery, and high service standards within venues including stadiums, airports, team base camp training sites and team base camp hotels assigned to their region.

The main responsibilities and oversights of the Regional Manager Distribution – Canada for the FIFA World Cup 26™ include:

• Support the day-to-day coordination of deliveries from warehouses to venues, ensuring timely and accurate execution of move orders.
• Track shipments in real-time using distribution tools and report delivery status or disruptions to the Regional Manager.
• Assist in scheduling venue-to-venue transfers and return shipments to warehouses.
• Collaborate closely with Venue Logistics, Warehousing, Materials Planning, and Customs workstreams to ensure all goods are delivered according to operational requirements.
• Maintain accurate documentation, including delivery slips, Proof of Delivery (POD), and Bills of Lading (BOL).
• Assist in conducting post-delivery verifications to ensure accuracy and compliance.
• Contribute to implementing sustainable logistics practices, including optimized routing and reduced emissions.
• Ensure compliance with local transportation and FIFA safety regulations.
• Provide regular updates to the Regional Manager Distribution on operational progress, challenges, and performance indicators.
• Support warehouse coordination by maintaining communication with warehouse staff regarding inbound and outbound movements.
• Participate in lessons learned and after-action reporting to improve future tournament operations.
• Act as first point of contact for Logistics if travelling or based in alternative location.
• Maintain daily/weekly logistics situational reporting.
• Other duties as assigned.

FIFA World Cup 26 Skills Framework

• ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behaviour, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.
• DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.
• INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.
• INITIATIVE: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.
• LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority / decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.
• VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

Education & Qualifications

• Bachelor’s Degree or similar level of education in Logistics, Supply Chain Management, etc.

Work Experience

• 2–4 years of experience in logistics, distribution, or transport operations (event or sports industry experience preferred).
• Good understanding of transportation documentation and basic customs procedures.
• Strong organizational and time-management skills with attention to detail.
• Team player with a strong customer-service focus, comfortable across all levels of communication and a desire to go the extra mile.
• Ability to present and clearly communicate to audiences in a multitude of public/private settings as required.
• Proven track record in managing complex projects, multi-tasking, and prioritization of tasks and deliverables.
• Willing to work to complex, tight, immovable timelines while maintaining a positive attitude, exhibiting patience, persistence and experience working in a multi-cultural, multi-national environment.

Languages

• Fluent in English. French -proficiency is a plus.

Technology

• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project) and planning software and online collaboration tools

FIFA26 is a proud equal opportunity employer that is committed to diversity, equity, and inclusion and prohibits discrimination of any kind on the basis race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.