Distribution Center Lead, Richmond

GoPuff; Richmond; On-site; CAD 80,000 - 100,000; Full time

Job summary

A rapidly growing delivery service is seeking a Distribution Center Lead in Richmond, Canada. This role involves overseeing operations, managing a team of Operations Associates, and ensuring efficient delivery processes. Ideal candidates will have experience in logistics and team management, with a customer-first mindset. Competitive pay and benefits offered.

Benefits

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

EAP through AllOne Health

Qualifications

• 2+ years of warehouse, logistics, military, or equivalent experience.
• 1+ years of experience leading teams.
• History of meeting/exceeding department goals.

Responsibilities

• Oversee execution of all facility operations and delivery processes for your shift.
• Improve key metrics for the site including Staffing Levels and Shift Performance.
• Train Operations Associates to abide by standard processes.

Skills

Team leadership

Conflict resolution

Process management

General web-based software applications

Education

High School Diploma or GED Equivalent

Job description

Gopuff is seeking a Distribution Center Lead (DCL). The Distribution Center Lead role is a core part of the facility leadership team with the responsibility to oversee the team of Operations Associates, evaluating performance, ensuring all Associates meet safety regulations, and working with customers and clients to resolve any delivery issues that arise. Reporting to an Area Manager, you will ensure that outbound Micro-fulfillment Center shipments are accurate, on time, and efficient. You will also ensure inbound shipments from suppliers and vendors are processed correctly.

Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

You Will:

• Oversee execution of all facility operations and delivery processes for your shift, while ensuring that subsequent shifts are setup to succeed
• Improve key metrics for the site including Staffing Levels and Shift Performance
• Be the point of contact while managing exceptions and resolving issues
• Train Operations Associates to abide by standard processes and implementation of process changes
• Monitor Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
• Ensure work areas remain clean and are well equipped Identify and address safety hazards within the work area, and participate in safety programs

You Have:

• High School Diploma or GED Equivalent
• 2+ years of warehouse, logistics, military, or equivalent experience
• 1+ years of experience leading teams
• Experience with Conflict resolution
• Experience with process management
• General working knowledge of basic web-based software applications (e.g. Google G-Suite)
• Have a customer-first mindsetHistory of meeting/exceeding department goals

We care about our team and want to make sure you know what to expect:

• Handle, scan and move product in a safe and well-organized manner
• Stand, push, pull, squat, bend, reach and walk during shifts
• Use carts, pallet jacks, dollies and other equipment to move product
• Lift up to 49 pounds
• Handle products that may contain tobacco, nicotine, and/or alcohol
• Work in freezer locations periodically throughout shifts

What We Offer

• Medical/Dental/Vision Insurance (for full‑time employees)
• 401(k) Retirement Savings Plan
• 25% employee discount & FAM Membership
• Vacation and Sick Time for eligible employees
• EAP through AllOne Health (formerly Carebridge)

Pay

• Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
• Richmond, CA: $32.30/hr
• The salary range above reflects what we’d reasonably expect to pay candidates. A candidate’s starting pay will be determined based on job‑related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role’s compensation package, please reach out to the designated recruiter for this role.

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.